維羅尼卡飯店(Veronica Hotel)

Hinta-laatu Ok. Ei hieno, mutta ajoi asiansa. Aamupalalla lähti nälkä, hulppea se ei ollut. Seinät olivat paperia, parhaat päivänsä nähnyt hotelli. Siisti ja turvallinen, ystävällinen asiakaspalvelu. Kävelymatkan päässä parikin rantaa ja lukuisia ravintoloita. Bussilla pääsi helposti keskustaan.

Consiglio vivamente di scegliere un altro hotel!!!!! Siamo capitati per nostra sfortuna in una stanza (la 12) che si trovava in un sottoscala. Oltre ad essere minuscola, era umida e sporchissima. I mobili erano pieni di impronte di mani, la polvere era talmente tanta che la notte era fastidioso anche respirare, la doccia era davvero piccola ed era dotata di una tendina che faceva scorrere tutta l’acqua a terra mentre ti lavavi. Le pulizie non sono mai state fatte, veniva cambiato soltanto il tappeto e gli asciugamani sono stati cambiati una sola volta. Gli asciugamani non sembravano affatto puliti , erano ingrigiti e al tatto sembravano addirittura già usati. Il sabato e la domenica non solo non hanno cambiato gli asciugamani e il tappeto zuppo di acqua, ma ci hanno anche lasciato senza carta igienica che avevamo terminato. Se utilizzavamo i coltelli per spalmare la nutella sul pancarrè questo venivano soltanto puliti con un po’ di scottex e se guardavi tra le pieghette del coltello c’era ancora la cioccolata non lavata.. una cosa disgustosa. I letti erano scomodissimi, rigidi e inoltre non era un materasso matrimoniale, ma due lettini messi uno vicino all’altro. I cuscini piccoli e duri come le pietre. Ci siamo lamentati alla reception del fatto che la stanza che ci è capitata non era affatto come quella da noi vista in foto, ma non siamo stati aiutati per niente. Ci siamo lamentati della pulizia praticamente assente ma sembra che abbiano fatto peggio. Staff inesistente per nulla disponibile. Hanno rovinato il nostro soggiorno a Creta!

Bar is noisy,and tv from the bar is loud Every evening you have to wait until 00h30 to finally have some quiet,and you dont need alarm clock,because at 06h45 all the rooms located near the bar and breakfast aera,you hear the staff dragging the chairs on the floor and making ready the breakfast,impossible to sleep,!! Of course weasked twice to have a quiet rooms ,but they didnt really care!!! We were there for 10days an were counting the days to go back home:(the staff were not really friendly, apart the cleaning lady 's We paid for the breakfast,but we eated only 2 time ,the food was disgusting ,the crumble eggs was the same if you were putting water in your mouth!! Horrible!and not a great food selection,almost no fruits ,as for my daughter (12)she was told that she couldnt bring her own drink ( ice coffee)near the pool unless she consume something from the bar! The biggest problem at this guesthouse ( because i can not call that a 3 star hotel) is the bar !! More people drinks ,more noisy.and not thinking of the guest who are trying to have it quiet!! As the room was very standars,and a little dirty ! I dont recommend this hotel,and certainly not 3 star hotel!! Positif point very well located !! Happy for that

Nice hotel with amazing staff! They were all very kind and friendly. Breakfast was also good. I would definitelly recommend the hotel for a family with kids. We were spending the whole day at the beach as the hotel is very close to the beach area (walking distance) so kids were super happy! I am planning to go back this summer with my kids..

I loved it there. The staff was nice and our room was good. Breakfast was great

Nice pool but and bar. Staff is nice and the location is decent. A problem I had is that the Wifi was so slow I couldn’t even Google something and the internet didn’t even work at All 50% of the time. The Hotel is way to expensive and you can find 10x better ones down the road.

Veronica hotel has very good location, its quite close from the airport (Apx 25min drive) and close to 3 nice beaches ,quiet street. We had beautiful mountains view from our room. Rooms are dated but clean , you can cook there as each room has kitchenette but cooker didn't work properly and many utensils were missing ,no chopping board etc. Pool and bar are nice add on although you kusntn change sun umbreslas position to actually protect from.sun as staff would come in to you and say it is not allowed and you will break the umbrella if it is in other position than what ever they say🤦‍♀️ no music near the pool. Boring and unpleasant. Good thing is that bar provides fast food until 11pm . Overall don't expect too much from this place then you will have a nice stay.

Great hotel, very clean, nice staff, 3mn walk from beautiful beaches and loads of restaurants/bars. We will come back again. May is a great time to go to avoid the crowd and summer hot temperature. Nice Happy Hour cocktails too🤩

Absolutely amazing hotel cleanliness exceptional the cleaning staff are amazing rooms cleaned every day without fail I am writing this review while staying at the hotel with my husband and after reading previous reviews which in my opinion are rubbish I would definitely reccomend this wonderful hotel to any family looking for a relaxing holiday on the wonderful island of Crete, the 3 beaches are within a 5 minute walk of the hotel which also has a very good pool with childrens area and pool bar sauna and jacuzzi, all the staff are very friendly and helpful book now for a super holiday