I would describe this place as 'Spartan'. Only pretending to be a luxury hotel because of the old building and the location. Once inside things are more run down. The room was tiny, had a rock hard bed, a TV from approximately 2008, and a dirty bathroom floor.
If you're traveling by car, I would find a nearby parking lot and walk your things over. The hotel only offers a valet for $45 dollars a night.
On the positive side, the location is excellent. The attached coffee shop, and AT&T plaza across the street offered great food, and its a very short trip to Deep Ellum with lots of things to do.
Overall experience is "Meh" for the price.
We had a awesome time the room was great a lil hot we couldn’t get the ac to work right but everything else was wonderful!
翻譯
訪客用戶
豪華大床房
入住於 2026 年 4 月
獨自出遊
1 則評論
8.0/10
很好
發布於 2026 年 5 月 17 日
Savannah and Tiffany were very friendly and most accommodating. The house keeper was pleasant and attentive.
The drawback I found most annoying was the fan in the bathroom made an exceedingly loud noise. And you could not turn on the light without it coming on!
Overall my stay was good. Thank-you Savannah and Tiffany….
翻譯
Jason8
豪華大床房
入住於 2026 年 2 月
夫妻/情侶出遊
19 則評論
7.5/10
發布於 2026 年 3 月 21 日
The location is fantastic, very handy, can take train to and from airport, while the staff and the service not live up with our expectation. There were no room service daily if you need anything such as towers you needed to call or came to counter to order b4 9:00pm in order to get the amenities. The problem was the counter most of the time no one there you needed to wait at least 5 minutes to get attended. We stayed there for 4 nights, we did come to the counter when we left in the morning that towers replacement were needed, however, when we came back at night, no replacement was found, so we called in the next day when we were back, they then brought the amenities to us.
翻譯
訪客用戶
豪華特大床房
入住於 2025 年 10 月
商務出差
1 則評論
5.0/10
發布於 2025 年 11 月 18 日
Hotel room (and hotel in general) was hot all three days I was there. 80 degrees during the day and never got below 75 at night. No self parking and no where close to park, must use valet at $50/day. Towels, sheets and duvet were all very low quality and not what you expect from a 4* hotel. Will not be returning