The Highland Dallas, Curio Collection by Hilton

The Highland Dallas, Curio Collection by Hilton的評論

The Highland Dallas, Curio Collection by Hilton

5300 East Mockingbird Lane, 達拉斯, 美國查看飯店詳情
The Highland Dallas, Curio Collection by Hilton
The Highland Dallas, Curio Collection by HiltonThe Highland Dallas, Curio Collection by HiltonThe Highland Dallas, Curio Collection by Hilton
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The Highland Dallas, Curio Collection by Hilton 評論-真實旅客評語

4.2/5
很好
102 則評論
驗證過的評論
位置4.2
設施4.2
服務4.2
衛生程度4.2
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所有評論(102)
好評(85)
負評(17)
訪客用戶
水療特大床房
入住於 2021 年 7 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2021 年 7 月 22 日
酒店工作人員很友好,房間寬敞乾淨。我們玩得很開心😁
原文以 Google 翻譯
howardmatt
特大床房
入住於 2021 年 8 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2021 年 9 月 3 日
很棒的酒店 我總是喜歡住在這裏 食物很棒
原文以 Google 翻譯
Jennifer
入住於 2023 年 10 月
其他
2.0/5
發布於 2023 年 10 月 22 日
I have rarely felt sad when I spend money on accommodations. I left feeling sad, disappointed, and angry that I had spent my hard-earned money on this hotel stay. The person who checked us in was indifferent at best- not polite, seemed bothered to check us in, and did not explain anything about the hotel (where the gym is, check-out time, etc.) We paid $373 for one night! There were none of the niceties that would be expected of a 4-star hotel- such as robes or a minibar. We wanted a coke and my husband went to find a vending machine and was told the hotel did not have one. Just truly- the entire experience was a disappointment. I did not contact the management to complain because I do not feel like there is anything they can do to improve our stay. Would not recommend it unless you like wasting your money.
翻譯
Minerva
入住於 2023 年 10 月
朋友出遊
3.0/5
發布於 2023 年 10 月 16 日
The Highland markets and advertises as a higher end and it needs a freshen up and upgrade big time. It is stuffy, the furniture in the room was stained and super dirty (especially the desk chair). No internet TV, they charge for internet or you almost need to give your social security to get slow internet. The staff can not even give their name when they answer the client services phone calls, not held to a high standard. I’ve stayed in many hotels locally in D and in the world and this was a bit disappointing. Knife the restaurant is high end and it kind of doesn’t match with the service in hotel. They don’t have an inviting “ambiance” in the lobby. An upgrade needed or charge like any other Marriott Courtyard. Sorry HH. Step up.
翻譯
William
入住於 2023 年 8 月
其他
4.0/5
很好
發布於 2023 年 8 月 2 日
This property was easy to get to and convenient. The rooms were small but comfortable. The beds are small but not being a big family they were fine for us. It was a quiet place and we didn’t have to wait for the elevators.
翻譯
Charles
入住於 2023 年 9 月
其他
5.0/5
超棒
發布於 2023 年 9 月 24 日
Great service, location, location, location. If you like to ride bicycles on great concrete wide trails, this is you’r stay!
翻譯
Candy
入住於 2023 年 8 月
其他
2.0/5
發布於 2023 年 8 月 9 日
No service
翻譯
jennifer
入住於 2024 年 3 月
其他
2.0/5
發布於 2024 年 3 月 23 日
I really was disappointed and I am a Hilton honors member. My Wi-Fi didn’t work. My television didn’t work I couldn’t turn my light off my room was freezing. Finally I got the heat to work. It really was not that wonderful. They’ve tried to be very nice at the desk, but I have to say my room was really not fabulous. I thought it was going to be much nicer. I have heard good things, but I did not have that experience. Additionally, I had a wonderful experience in the restaurant they have the most wonderful woman who took great care of me. She was really outstanding, and I made a point to let the manager know. I wish I didn’t have to complain. I am not really a complainer, but the room was really not great. I did get a fan as requested and that was nice. I hope they take a look at that room, it really just wasn’t a great one
翻譯
Mike
入住於 2024 年 3 月
其他
5.0/5
超棒
發布於 2024 年 3 月 25 日
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
翻譯
Ana
入住於 2024 年 2 月
其他
5.0/5
超棒
發布於 2024 年 2 月 26 日
Came for sorority parents weekend for my SMU daughter and location was first reason why I chose The Highland. Check-in staff was very friendly and kind. Room was comfortable. One thing I would recommend is not to have plastic shower curtains. Putting a half glass would just add a touch of higher end and higienically cleaner. Other than that, stay was good.
翻譯
Kemp
入住於 2024 年 2 月
商務出差
2.0/5
發布於 2024 年 2 月 5 日
Property was in good condition. Staff were polite but unresponsive to some billing questions which have yet to be resolved.
翻譯
Claudia
入住於 2024 年 1 月
家庭出遊
4.0/5
很好
發布於 2024 年 1 月 30 日
The hotel is well-located for SMU families within walking distance of the campus. There are several stores and restaurants nearby. The bed is comfortable and the room is spacious. The negative points: When I checked in, I was placed in room ending 12, which was on the noisy side of the hotel. The freeway/cars woke me up at 5 am. I asked to change rooms and was placed at the side of the hotel with rooms ending 20-31. It was a better experience without noise and facing the pool. Another downpoint was the cleaning lady waking us up at 8 am on the checkout day. The hotel should have better control of checkouts and instruct the cleaners not to bother guests before checkout time at noon. If guests check out earlier, cleaners will be informed by staff.
翻譯
Aleya
入住於 2024 年 1 月
其他
3.0/5
發布於 2024 年 1 月 29 日
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
翻譯
Pam
入住於 2024 年 1 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 1 月 17 日
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
翻譯
Roger
入住於 2023 年 12 月
其他
5.0/5
超棒
發布於 2023 年 12 月 2 日
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
翻譯