The hotel is well run. Rooms are reasonably large and very clean. Many of the rooms offer a wonderful view of the city, including a view of the river. Service is excellent. Rates are great. Breakfast, included in the standard rate, is very good. The breakfast hall attendants are all well trained and they provide an excellent service, from the waiters to the young man behind the bar, who makes various kinds of coffee drinks. The hotel stands out in offering beers and bottled water daily for free. Even snacks are provided free. There is a small plate of fruits in the rooms that is replenished every day. The hotel has a small gym, which appeared reasonably appointed. Saunas are in each shower areas (Ladies and Gentlemen). A steam room is attached to the Ladies sauna. Check in was prompt and well handled. Check out was quick and simple. The hotel manager, Mr. Nguyen Minh Hai (Mike) was extremely helpful. My wife and I had trouble with a Vietnam Airlines reservation. He took some time, contacted people in the Airlines office, and was able to rectify the trouble that we had. This non-hotel related service allowed us to cut down somewhat our air travel expenses. The hotel is located in the City Center (not a beach front hotel). Location is convenient. Other hotels in the same area include Hilton, Marriott and Novotel, and charge higher rates. The river bank, with the night activities, is within a short walking distance. The hotel is recommended to travelers. Overall value is fantastic. I enjoyed the facilities and the excellent service of the hotel staff.
很好
32 評價