住宿方回覆: Dear valued Guest, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found the convenience of our location and the personal service to be a highlight. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated.Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear Valued Guest, We would like to thank you for choosing Pullman Danang Beach Resort as your accommodation choice during your resent visit to Danang.It is our pleasure to read a brilliant review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated.We look forward to welcoming you back to Pullman Danang Beach resort in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear Mr. Sam Kwok, We would like to thank you for choosing Pullman Danang Beach Resort as your accommodation choice during your resent visit to Danang.It is grateful to learn that you have enjoyed your experience in every aspect. It was encouraging to see that you appreciated the hospitality and service provided by our team. Once again thank you very much - we are looking forward to your next visit to Danang - and why looking around since you now know where the best is. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear Valued Guest, Thank you for providing your valuable feedback and letting us know about this issue.A complete investigation was made when we learned from you review that you had disappointed experience with us.Unfortunately, we’ve been difficult to find your case as there is no user name to find your name from our guest list.As your satisfaction is always our mission, we would love to hear more about your experience in order to provide best service.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear valued Guest, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found our location, pool, breakfast and the surrounding vibe to be a highlight. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear Valued Guest, Thank you so much for your review. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located, the service, the breakfast to all things that count.Your recommendation means Pullman Danang Beach resort much! Thank you again and we look forward to seeing you back here on your next trip.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear valued Guest, Thank you for your 5-star review of Pullman Danang Beach Resort. We are very pleased to hear that you had a great stay with us and we appreciate your kind words about our rooms, facilities, breakfast and location. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
wing ki
豪華雙床房
入住於 2024 年 5 月
家庭出遊
3 則評論
4.5/5
滿意
發布於 2024 年 6 月 27 日
酒店有私人沙灘及無邊泳池。是讓人感到很放鬆的一間酒店
住宿方回覆: Dear Mr. Wing Ki, Thank you very much for your nice comment.The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach Resort.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
住宿方回覆: Dear valued Guest, Thank you for taking time to drop us a generous review. We are delighted to hear that you found the spacious and nice view room.Regarding your concern about the slipper in room, indly be shared that the reuseble slipper that we provide is a part of the enviroment sustainabily project from Accor group.Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon! Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager