庫斯科Kusilluchayoc - El templo de los monos附近住宿

This is an amazing hotel. Somehow the rooms, the spaces in the hotel, the pool, the courtyards, the restaurant, all look better in real life than in pictures. The property is very special. When you arrive they tell you a little about the history of the property (going back to Pre-Inca times, apparently), and introduce you to the amenities and services—this experience alone will make you feel that you are staying in a special place. BTW, they pump oxygen into guest rooms via HVAC, so you ease into the high altitude of Cusco. The amenities are exactly what you would expect from a hotel at this price point: unlimited bottled water, mini-bar that has complimentary snacks and drinks (including alcoholic), beautiful pool, deferential front desk staff who are eager to help and efficient at completing your requests, fantastic breakfast, and much more. But where the hotel really excels is service. They really go above and beyond what you would expect. Saul, a gentleman at the front desk who checked us in and gave us that introductory hotel history tour, ended up being our main concierge/server for our entire stay: he made himself available to us at any time of day and night to assist us with reservations, with room service, general advice—he made us feel comfortable and welcome which goes beyond just professional responsibility. Similarly, Omar, another gentleman at the front desk, was super-efficient at booking a tour guide for Machu Picchu and all his recommendations for places to see in the city proved to be excellent. A couple of stories that demonstrate the quality of service here. One morning one of the handles in the shower came off when I applied too much pressure and chipped a little bit when it fell to the floor. I put it back on because I was still using the shower and completely forgot to tell anyone in housekeeping or front desk what had happened. By the time we got back to our room, housekeeping had already noticed that small chip and had the handle replaced. Impressive attention to detail. The second story is when my husband lost his phone and we started panicking because we had to leave to go to the train station to catch a train to Machu Picchu, which, of course, we couldn’t miss. Even though it was a tense moment for us and and we lost our cool, the waiters at the restaurant and housekeeping kept their cool and sprang into action, helping us find the phone and ensuring we make it to the train station on time. Big kudos to everyone at Palacio Nazarenas. Phenomenal place and phenomenal people!

非常棒的體驗！酒店的整體採光非常好，讓人一進入酒店就能感覺到明媚！ 各方面細節也很到位，包括洗漱用品，牀上用品，餐飲，環境都非常贊！ 而且必須要表揚一下攜程！這家酒店在Booking 上的價格要高於攜程不少。我們住的兩晚，Booking 上含稅價格去到了7000多。但攜程上連着兩晚價格5000多，且攜程系統還提示如果分開一天一天的訂，價格可以更優惠，最後我們是以含稅價4000多訂了兩晚的，從此對攜程長草！

太好了接待處格外友好，地理位置也很棒。背石和軍械都在步行距離之內，安全清潔。強烈推薦。

The best hotel experience for me in all of my travel. The saying you get what you paid for is so accurate. Yes, it’s pricey to stay here but boy is it worth it. This hotel is truly a paradise and oasis for your long day of traveling and hiking. First the hotel is beautiful and centrally located. There are so many activities and amenities that the guests can participate in the hotel. We did the hotel tour and interacted with the baby alpaca. Second, the room and the amenities provided in the room were so carefully throughout. The food during breakfast was great and there were varieties. But what truly make this hotel stand out for me is the staff. From the bellboy, to the front desks and the servers.. all the staff treated all the guests with care. We had an issue with our pickup at the train station (no fault of the hotel or us) but they were very apologetically about it and the staff wanted to make sure we were ok which we were. All in all., if you have the money to spend.. stay here. It was such an amazing two nights experience for my husband and I,

離景區非常近，服務很好，有問必答，wifi速度也ok，房間有暖氣，很新，燈光效果非常好，還有免費接機，有旅行社代理方便一日游，不過價格比外麪貴點。 早餐吃的不咋地，飲料水果倒很豐富。不過很奇怪的是，攜程的價格變來變去，我定第一晚的時候下訂單是800多，付款就點不動，弄了半天才發現價格變成了900多，衹好改成900多付。住了一晚想延續，攜程價格又變成1400，接着又1600，後來我直接在前台按攜程第一晚價格續住了。接下來幾天攜程仍然是這種情況，變來變去，酒店卻一直按固定價格給了我。我不明白攜程在這個酒店為什麼會這樣。

非常好一次入住體驗。酒店位置好，就在武器廣場旁邊，去哪裡都很近。酒店裝修風格清新，經理和工作人員都非常友好熱情，環境乾淨整潔。去馬丘比丘行李可以免費存放在酒店，服務非常周到。絕對好評，強烈推薦去庫斯科入住這家酒店。

Cusco, Peru was the first leg of our first trip to South America and the Palacio del Inka hotel/spa made our first week so memorable. Months in advance prior to our arrival, Emerson and his fellow colleagues on the concierge team worked with us to select tours/excursions (through their travel agency partner Venturia) that were right in line with what we were looking for. Upon arrival, the hotel’s check-in process was both efficient and welcoming and everyone on the staff (including the GM) came out to greet us. The bar and restaurant staff learned and used our first names all week and that really made us feel at home. Plus, the food and cocktails were both top notch! The bartender also gave a terrific pisco sour making lesson while we were there. Make sure you ask about that activity! The hotel is beautiful and this property has one of the best Luxury Collection hotel spas that I’ve ever been to (a great variety of treatments and water therapy stations). The former mansion that this hotel now resides in also has a rich cultural history and a wonderful collection of artwork so please take their property tour while you are there…you’ll be glad you did. Overall, I want to say that every aspect of the Palacio del Inka experience was absolutely amazing and we highly recommend it for your stay in Cusco.

Great hotel, staff & location!! Wish I stayed longer!! Breakfast was complete & even accommodated gluten free! They open super early for those leaving for excursion at 4am!! Everyone was amazing & very friendly. Room was exactly what we needed, comfy bed & spacious bathroom!!!

我們在庫斯科希爾頓花園酒店住了4晚一共-3晚之前和羊駝遠足旅行後1晚,我們安排HGI存放我們的大行李,而我們去了5day/4夜遊。這樣做的過程非常簡單,我們的所有物品都保持安全和健全,並井井有條地返回我們。總的來說, HGI 是一個很好的住宿地點。從阿爾瑪斯廣場步行約15分鐘,一路上坡。我們並不介意,因爲這幫助我們準備好徒步旅行。它在一個安靜的地區。廣場非常繁忙和吵鬧,特別是當晚舉行了政治集會。我很高興我們的酒店不在廣場上。房間大小不錯。我們的第一個房間是一張特大號牀,可以看到庫斯科。第二個房間可以看到庭院。兩人都有熱水淋浴,房間保險箱,吹風機和洗漱用品。有一點要注意的是酒店樓層是正常反轉的,你進入大堂在街層然後去DOWN樓層1,2,3,4樓要求2樓或以下的房間。一樓就在大廳的下面,我們被走路的聲音、椅子刮擦的聲音保持清醒,直到深夜,我們在長途涉後返回了一個晚上。自助早餐豐富,提供多種選擇。我們給這個HGI只有4星的主要原因是爲了洗衣問題。在秘魯一週後,我們到達HGI時需要洗衣服。是的,酒店裏有洗衣設施。但是,你不能只放幾隻鞋底,自己加肥皂,洗一洗。不,他們把它修好了,所以你一定要從他們那裏購買一包令牌、洗滌劑和軟化劑,以達到52個鞋底!!這太離譜了,而且利用了“俘虜觀衆”的優勢。嗯,不是這些客人。我們只是把衣服收拾好,然後把它扔到街角的幾十家洗衣店之一。它花了我們36個鞋底,我們支持了一家洗衣店。本地的家族企業。雙贏。和噓噓的HGI吹噓洗衣設施,他們實際上收取一臂一腿的費用。

I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re