庫埃納瓦卡LAMULI- Laboratorio de Art multiple附近住宿

Muy buena experiencia, desde el momento en que nos recibieron el personal para el check in bastante bien muy atentos mi habitación tardo un poco pero nos permitieron estar en el área de restaurante y alberca mientras nos daban nuestra habitación muy buen servicio por cierto. En restaurante nos pedimos unos snacks mientras era el tiempo de espera deliciosos por cierto. Las habitaciones muy bien, limpias y confortables, cerca del centro todo excelente. Definitivamente volvemos.

This place was the most horrible hotel experience I've ever had out of hundreds of stays. We were placed in room #6 and the shower FLOODED, because the bathroom is designed poorly, with the floor sloping outward toward the main room. The water ends up flooding not just the bathroom but ran into much of bedroom and even outside. (see photos attached.) When we showed the employees the entire mess they told us they had no other rooms and refused to do anything about it. Instead of being apologetic they shrugged at us, and they clearly know this is a regular problem with the room. I'm actually disgusted because if this happens so regularly then clearly there is also potential sewage and mold problems with the rooms. (and other reviews on Google imply that there is a terrible sewage smell here regularly) We ended up needing to switch hotels last minute at 1130pm at night. Horrible people, do not book.

The infrastructure of the hotel is acceptable, but the quality of the service is really bad! We couldn’t believe the way they answered when we complained about the lack of lamps on the night tables!! “There’re no lamps in any room in the hotel, if you don’t like it, file your complain.” After you get this answer, finding a spider in the bathroom is a big issue!! Hair dryer? You have to call and ask for one and they make you sign for it!! This is not the quality of service you expect for the room rate!!

Excelente descanso el hotel muy bien cuidado limpio y excelente servicio en restaurante las areas verdes sus jardines pedimos cambiar la habitación el segundo día y fue muy grato que sin problema se realizo el cambio excelente actitud de todo el personal.felicidades

The room is OK, breakfast is awful, remote control on the TV did not work, attention and recognition of Premier stating was not recognized properly. Location not very good, very busy traffic. Felt secure though. I mean it is not very good and very scare. Gimnasyum but no pool. In Cuernavaca a pool in the hotel is expected.

第一次住這間酒店，雖然價錢感覺有點貴，但是還是值得的，位置可以，房間比較大，設施也齊全，又多加訂了一晚。