昆卡ETNO-BOTÁNICO PUMAPUNGO Park附近住宿

剛入住幾小時就離開了扎希爾酒店。工作人員雖然友好,微笑,甚至熱情,但被管理層完全拋棄,讓他們臨時處理維護問題,爲酒店倒塌的基礎設施編造藉口。沒有熱水,甚至沒有熱水!!!沒錯,四星級酒店對水暖系統有問題,他們連續幾個小時繞着圈子,沒有直接告訴我們,我們在一家廣告上說最好住的旅館住了13晚,我們登記入住了。這真是最差的成績之一。再一次,工作人員盡了最大的努力,我必須提到聖地亞哥,他出去的時候,如果他想讓我們家舒適,但是,在沒有值班經理的情況下,在一家滿負荷的旅館,沒有經理或值班。不要給扎希爾這麼大一筆錢,哪怕一晚也不行,你會後悔的。

Aleros位於昆卡歷史中心,步行即可到達最有趣的地方。大樓內有一個美麗的露台,房間寬敞舒適。工作人員非常樂於助人和友好。他們提供簡單,但早餐不錯。雖然網站上寫着,但有洗衣服務可用,情況並非如此。但就在街上有一個洗衣的地方,所以沒問題。

We picked this hotel for the location and great reviews. The location is good, but the customer service at the front desk is very bad. First, at checkin they could not find my reservation until I provided a printed copy. Then the person replies “Oh, you booked thru the website.” Like that’s different from the usual way??? I don’t know. We go to our room, it’s nice, but the lamp on one side only works if you find the correct position for the cord. We see a bracket on the ceiling for a smoke alarm, but no smoke alarm. The safe in the closet is locked. On our way out to dinner, we stop at the front desk and ask them to unlock the safe while we are out to dinner. He says he will do it ‘right away’. I also ask about laundry service, and the front desk person says there is a price sheet in the closet. We thank them and leave for dinner. We return to our room after dinner. Safe is still locked. The guy at the front desk sees us return, and suddenly remembers he was going to unlock our safe “right away.” He comes up, unlocks the safe and leaves. There are no instructions to set a code, and setting a code is different from safes I’ve used in other hotels. I look for the laundry price list. Nope, nowhere in the closet. I hike back down to the front desk and try to explain there is no laundry price sheet in the closet. He follows me back up to the room, looks in every drawer in the closet. No price sheet. He tracks one down for me. Yes, these are minor inconveniences, and they were addressed (finally) but at unnecessary inconvenience to us. Thus the 3 star review. Hope other guests have a better experience than I did in my first two hours at this hotel.

Casa Montalvo是一座美麗的民宿,在這裏你感覺就在家裏。主人索尼婭是一位品味精緻的美妙小姐姐。家裏是經過翻新的殖民家園,每個房間都裝飾着品質最高的保存完好的古董傢俱。房子是靜修,也是迷你博物館,很難不欣賞房子周圍完美策劃的每一件傢俱和裝飾。房間舒適,家的不同部分可以享受客人喜歡傳統的殖民後院和花園在房子後面,那裏有多種鮮花和果樹。這家民宿的位置非常中心,讓您步行或要求出租車探索昆卡市。索尼婭提供自然美味的早餐,讓您的一天開始。在昆卡,我們一定會再次入住這家酒店。簡直太棒了!!!

Superb smart city hotel with good facilities and decent size rooms with all you need. Clean and polished look. Perhaps could do with a few more decorations in the room. Heater was great at drying wet clothes. I do miss curtains at hotel windows but black out blind works very well. Nice rain shower too. Hotel is close to a shopping centre as a bonus. Good location to visit Cuenca centre as well as out of town highlights. Excellent 10th floor pool and jacuzzi. Plus steam and exercise room. Great views of the city from here. Restaurant not big but people spill out to the seating area just outside near reception. Nice big breakfast selection as well as evening meal. Bar is small ish but has all you need. Seating nearby. Be good if bar was away from the main doors but not end of the world. Good views of the city on this level too. Pleasant and helpful staff.

After a stressful drive from Guayaquil, we arrived to friendly, welcoming staff, delicious snacks, and hot tea. In our room there was a personalized card from the general manager and a beautiful spread of desserts. The hotel also went out of their way to accommodate a playpen and blanket for our 7 month old which she surprisingly slept amazingly in every night. We were able to see the river from our window which was very peaceful. The hotel is very quiet and relaxing. Although it was a short trip, we truly enjoyed our stay at Oro Verde Cuenca and are already planning our return!