昆卡Comunitario Román Flores Park附近住宿

入住後幾個小時就離開了扎希爾酒店。工作人員雖然友好和微笑,甚至熱情好客,絕對被管理層拋棄,讓他們即興解決維護問題,併爲酒店基礎設施崩潰找藉口。沒有熱,甚至溫暖的水!!!沒錯,四星級酒店有水暖系統的問題,幾個小時後,他們進行了一輪跑步,並沒有直接告訴我們,我們在一家廣告中說最好的酒店住了13晚,這真的帶來了最壞的結果之一。再次,工作人員盡了最大的努力,我必須提到聖地亞哥,他什麼時候出去,如果我們的家庭舒適,然而,在沒有值班經理的情況下,在一家滿負荷運轉的酒店,沒有經理或值班。不要給扎希爾這麼多錢,哪怕一晚。你會後悔的。

Casa Montalvo是一座美麗的民宿,在這裏你感覺就在家裏。主人索尼婭是一位品味精緻的美妙小姐姐。家裏是經過翻新的殖民家園,每個房間都裝飾着品質最高的保存完好的古董傢俱。房子是靜修,也是迷你博物館,很難不欣賞房子周圍完美策劃的每一件傢俱和裝飾。房間舒適,家的不同部分可以享受客人喜歡傳統的殖民後院和花園在房子後面,那裏有多種鮮花和果樹。這家民宿的位置非常中心,讓您步行或要求出租車探索昆卡市。索尼婭提供自然美味的早餐,讓您的一天開始。在昆卡,我們一定會再次入住這家酒店。簡直太棒了!!!

Aleros位於昆卡歷史中心,步行即可到達最有趣的地方。大樓內有一個美麗的露台,房間寬敞舒適。工作人員非常樂於助人和友好。他們提供簡單,但早餐不錯。雖然網站上寫着,但有洗衣服務可用,情況並非如此。但就在街上有一個洗衣的地方,所以沒問題。

We picked this hotel for the location and great reviews. The location is good, but the customer service at the front desk is very bad. First, at checkin they could not find my reservation until I provided a printed copy. Then the person replies “Oh, you booked thru the website.” Like that’s different from the usual way??? I don’t know. We go to our room, it’s nice, but the lamp on one side only works if you find the correct position for the cord. We see a bracket on the ceiling for a smoke alarm, but no smoke alarm. The safe in the closet is locked. On our way out to dinner, we stop at the front desk and ask them to unlock the safe while we are out to dinner. He says he will do it ‘right away’. I also ask about laundry service, and the front desk person says there is a price sheet in the closet. We thank them and leave for dinner. We return to our room after dinner. Safe is still locked. The guy at the front desk sees us return, and suddenly remembers he was going to unlock our safe “right away.” He comes up, unlocks the safe and leaves. There are no instructions to set a code, and setting a code is different from safes I’ve used in other hotels. I look for the laundry price list. Nope, nowhere in the closet. I hike back down to the front desk and try to explain there is no laundry price sheet in the closet. He follows me back up to the room, looks in every drawer in the closet. No price sheet. He tracks one down for me. Yes, these are minor inconveniences, and they were addressed (finally) but at unnecessary inconvenience to us. Thus the 3 star review. Hope other guests have a better experience than I did in my first two hours at this hotel.