佩斯卡多爾飯店(Gastrohotel Boutique El Pescador)

Reserve tres noches, a destacar como positivo la calidad del restaurante, el confort de las habitaciones, PERO, es PESIMA Y LAMENTABLE LA atención en la recepción, sobre todo de la recepcionista (no se su nombre) de color de pelo castaño rubio, que es fácil de reconocer por que es bastante corpulenta, y que ha tenido en todo momento un trato agresivo, descortes, prepotente, en fin maleducada, la que no mide siquiera como trata el cliente en frente de otros clientes, todo lo cual deja mucho que desear. No volveré nunca mas y mucho menos lo recomiendo.

I booked this place with my boyfriend July 2021. We both lived in Newcastle and picked this place because of the reviews. Due to last minute personal circumstances, we decided to leave a bit earlier and communicated this to the hotel receptionist with 5 days in advanced, and she said we had to paid for the rest of the stay. We never understood this behaviour since we let her know well in advance of our decision. Instead of reaching an agreement, this receptionist person shouted at us, in front of the rest of the clients, treated us in such a rude way i have never seen before, when we only express our decision to leave a bit earlier letting them know 5 working days in advance. She was very rude, inconsiderate and Im sorry but you might have 25 years working in hospitality industry but you havent learnt how to treat a customer. I dont recommend this place whatsover. Thanks. Beth