芝加哥西北/克里斯特爾萊克/會議中心假日飯店(Holiday Inn Chicago NW Crystal LK Conv Ctr)

se vei nuevo pero me dieron un cuarto para handy cap

I love the fact that it was far enough off the road that you didn't have to deal with a lot of traffic nois. It was exceptionally clean well decorated easy to access.

The pool was a lot better before the changes , there was dirty underwear in our closet the tv didn't work so I called the desk , they said they tried to get their engineer but he did'nt answer so I went down to the lobby and had to ask them for a new room before they did ... this place once was a nice hotel

A 2 week stay gives you time to really rate a place. IMHO this hotel is only weeks from closing. Minimal staffing - and many safety issues related to the swimming pool. The bar is only open on Friday and Saturday nights. It was closed NYE! Restaurant also had limited hours. The swimming pool has no working emergency phone. The door into the pool did not lock, so anyone can walk in. It also had the normal scum on the top tiles. Pool temperature was nice. My room and bed were very comfortable. I did have a leaky door closet and reported it multiple times. They did not fix it. I had to avoid the small oil patch in the doorway. Lighting was inadequate. One lamp still has a CFL bulb.

I have been staying at this Holiday Inn for many years and always counted on the bar Restuarant being open nightly. this seemed to have changed in the past years. i still plan on staying at this hotel in the future and hope things will return to normal.

We’ve stayed at this Holiday Inn on numerous occasions and enjoy the quiet and convenience.

The rooms are really nice but not soundproof at all. We heard the people next door screaming at like 2:00 am. The elevators had a strange smell and the glass windows looking outside from the elevators were filthy

After reading the poor reviews I was skeptical of staying here but so glad I did. It was clean and comfortable. There was a restaurant and bar opened most evenings which had very good food. There was a buffet style breakfast. It was a little expensive for the breakfast but I only payed half the cost because I booked it with the room. They made up my room each day on request and there were no odd smells or bugs. It was very clean and staff were friendly. My only “minor” complaint would be is that the showers do take about 20 minutes to get hot. But once they do they are plenty hot enough. I wasn’t in a hurry each morning so I just turned them on and did my own thing for awhile. I would most certainly stay here again.

No smoke detector in the room, dirty bathroom, dirty linens. Very disappointing as we’ve stayed here another time and it was great.