克倫威爾-米德頓凱藝飯店

The hotel was very outdated, and rooms did not resemble the photos online. Walls in bathroom were dirty, and so was the shower door. The shower head was loose and the plaster on the wall was loose as well. There was no hot water in the shower. Comforter was dirty! We would have been okay with outdated but a dirty room in unacceptable. Poor customer service. The remote was not working so we went downstairs to look for either batteries or another remote - which was provided. We got a “wake up call” early in the morning asking for the remote back.

Desilusionada ya que ofrecieron desayuno y no lo hubo , poca ingiere y pésimo servicio deben mejorar mucho porque van a perder mucha clientela

The people running the place were nice, but the room was covered in dust and the like. It wasn’t my worst hotel experience, but it was fairly poor.

Do not stay here It was terrible. When I walked into the room that I was assigned, the carpet was soaked. She was gonna give me a choice between two rooms that were on the fourth floor and the elevators were not working. Both options were less than what I paid for they couldn’t clean the water out of the rug. Tried soaking it up with a few towels. The complementary breakfast was pathetic. They would not refund or discount my room, so I had to stay there. They did offer me another room for another time with all kinds of stipulations. Like I would go back there. I do not recommend this hotel at all.

The wallpaper was peeling off the wall in the bathroom, there were no lids for the coffee cups, they didn’t have any Splenda and the room smelled. We spent $150 for one night and this was just not to par.

Good location to visit son at Wesleyan University and attend graduation. Staff at the hotel were helpful, pleasant and accommodating.