The location is great (within walking distance to most places in Crewe), and it's own own underground parking for those who want to drive (good for people in wheelchairs, as Crewe isn't flat). The building is obviously not built for wheelchair users in mind - it looks like a big 1960s/70s concrete behemoth, but IHG (I'm not going to say did their best to make it accessible [see about the room]) have made it more accessible. The entrance at the front are all stairs, but wheelchair users can roll into the underground parking area, where there's another entrance to the hotel with a ramp up that leads to a lift to all floors. Parking is quite reasonable at £4 per day, and the one bay in the car park was for charging an EV. Breakfast is bad - often just greasy small sausages or bacon, and some watery scrambled eggs. There are baps to make a breakfast bap, but these often get moved or not even put out at all. There's no cold meats or cheeses. There was a wooden box of drawers with small muffins in one, the middle draw was always empty, and the top draw had sliced bread. Though everything seemed to run out and wasn't replenished quickly, if at all. One day there was also hash browns, but not on any others. Oh, and there's the standard coffee machine, water (though I had to ask for it), and cereals. The accessible room wasn't good, either, One third of the room could only be reached through a gap too narrow for a wheelchair. The accessible bathroom was really quite bad. The sink was so small, it was barely big enough to wash your hands in, let alone your face. And the shower was completely inaccessible, so washing your face in there wasn't an option, either. The shower was up a big lip, had no grab rails, no fixed seat (there was a moveable stool outside the shower that the maids used to put clean towels on - maybe you were meant to use that as a shower chair?). The staff, however, were great, and ever so helpful...
翻譯
6/8
訪客用戶
入住於 2024 年 8 月
其他
4.0/5
很好
發布於 2024 年 8 月 23 日
Nice big room, comfortable beds and next door to MacDonalds. Limited choice of food for dinner but it worked fine for me. Quite a few of the group went to Mackie Ds. A bit out of the way. Breakfast was good but don’t go to late because nothing gets topped up.
翻譯
訪客用戶
入住於 2024 年 8 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 8 月 5 日
Excellent short stay as part of a Caledonian coach package. Room was clean and spacious. Plenty of hot water. Tea and coffee making facilities and a hair dryer. Bed was really comfortable and quiet overnight. Staff were very nice . Breakfast was great . Coffee machine also did decaf but the coffee tasted a bit sweet . Bonus’s for me was that there’s a McDonald’s next door so I could grab a nice latte ! Evening meal was limited in choice but I had tomato and red pepper soup to start with a crusty roll. Then steak pie mushy peas and gravy and mash which was very tasty. Followed by a Victoria sponge cake which was a bit dry but ok. I don’t think the hotel normally serves evening meals but did for our coach party. The bar was small and didn’t have masses of choice but adequate choices for most tastes. I would happily stay here again. . It was excellent value for money.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
5.0/5
超棒
發布於 2024 年 7 月 29 日
My partner and I spent 5 weeks here after a flood. The room was clean to a high standard. The bed was extremely spacious and super comfy. The staff were phenomenal., nothing was too much trouble. They were professional and friendly with a great sense of humour. Yes sometimes service may have been slow but only when dealing with breakfast. Overall our experience was fantastic and although we were excited to be going home we were also sad to be leaving.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
2.0/5
發布於 2024 年 7 月 23 日
Stayed here with friends on a Caledonian coach trip. We were pleasantly surprised at how good the rooms were. A good size, comfy beds and bedding and a lovely bathroom with a good shower Luckily we had booked to go out for our evening meal. People we spoke to said the pie mash and peas was horrible. Breakfast was just about ok although the coffee machine kept breaking down The bar wasn’t fit for purpose. It was next to the small cramped dining area. All the drought beers were unavailable and we got the last two bottles of beer. There was no seating area to drink our beers. Thank goodness we went to a nearby pub Probably wouldn’t recommend this hotel. There must be better nearby
翻譯
Dale L
入住於 2024 年 7 月
夫妻/情侶出遊
1.0/5
發布於 2024 年 7 月 21 日
Room was clean and adequate. Beds comfy. Although hairdryer did not work and we only got an apology as no other hairdryers were available. Food & restaurant poor. Food not good. Restaurant was cramped. Bar terrible. Non of the draughts were working. So what was in the fridge you could have. (Only lager). Ended up with luke warm wine. Plus side Maccy D's within 20 steps. So had a decent-ish meal. Wouldn't come again.