克勞利B&M Home Store附近住宿

I thoroughly enjoyed my stay. The room was clean. The service was impeccable. The restaurant’s food was good as well. It’s only a few minutes away for Gatwick airport by car and local bus. Highly recommend.

This accommodation is inside of the Gatwick airport(South) and it was really convenient. It would be nice to have a humidifier as the room was dry.

The room was unlocked when we entered. We could not use the mirror in the bathroom because then we had to open a curtain to the garden. Outside looked like a graveyard for cars and there was garbage all over the place. Don’t think it belonged to the hotel but yet it was very visible from the room. On the plus side it was fairly cheap, not very dirty and the room was large.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

通過假日額外預訂這家酒店,因爲我們需要一個靠近機場的地方來停車,並在我們早早的飛往西班牙的航班上過夜。歡迎抵達頭等艙。一切都解釋清楚,微笑。我們要求清晨打電話,並按時進行。當我們試圖趕上班車時,有點匆忙離開,但工作人員再次非常迅速地處理了一切,使我們能夠趕上班車。我們假期結束後回到酒店,再次接待的工作人員非常非常高效,禮貌和信息豐富。房間很可愛,乾淨,有我們需要的一切。我們一定會回來的。完美的住宿!謝謝。

Although a little out of the way (ensure your taxi driver knows where they are going and doesn't take you to the other holiday Inn at Gatwick!!), it is worth it, pun intended. We arrived and checked in with no fuss and managed to catch 'last orders' from the bar- great team and a special mention for Steve and Sarah who chatted to us and made us feel relaxed and shared a laugh with us. The reason for the four stars is that- I went to check that a gluten free breakfast was available and the member of staff I dealt with gave us incorrect information. He told us we hadn't paid for breakfast and that I would have to liaise with the kitchen directly. I questioned this with another colleague who confirmed that we had paid for breakfast and options were available. Had a great nights sleep and enjoyed breakfast options available. Simple check out process and the receptionist arranged for our precooked taxi to be brought forward.

我們正在國定假日長途汽車旅行中，我們不知道目的地。當司機宣布我們將要住的地方時，我們公司的大多數人都在這家酒店搜索了。審查是可怕的，但到達我們的房間很乾凈，工作人員樂於助人。食物基本但豐富。 因此，對於所有抱怨歐羅巴的人來說，您所支付的費用是合理的。如果您想為Ritz e準備付Ritz價格！

我們預訂了這家酒店,所以我們可以使用蒸汽房和熱水浴缸,但兩者都壞了3天,這是我們停留期間。酒店的食物-服務是appauguration 我等了1.5個小時,才給一個素牛肉惠靈頓帶來一個菜花裏胡椒,我沒有點,並被賦予廚師沒有足夠的時間/做太長時間的藉口素食主義者wellingotn-即使這是週日烤肉,他們知道我沒有吃肉4小時前,我被告知最初我必須等待10分鐘的惠靈頓後在洞穴裏排隊-所以我必須吃的所有側面。房間很棒,酒店完美無瑕

We received an Afternoon Tea Voucher as a Christmas present and decided to book for my husband's birthday in June. Upon arrival at the hotel reception desk, we only had to wait a few moments before Donna showed us into one of the lounges where a table was set up for us by a window overlooking the lake and grounds. As it was a beautiful sunny afternoon I asked if we could have tea on the terrace. Donna apologised and said that unfortunately this was not possible so we were initially a little disappointed, however, we were still able to enjoy the view. Our selected coffee with hot milk arrived swiftly and the selection of sandwiches, scones and patisseries quickly followed. All were freshly made and quite delicious. Donna ensured both the coffee and hot milk were replenished as required and looked after us superbly throughout the afternoon. After tea and feeling rather full we took the opportunity to have a walk around the hotel grounds seeing the fish in the lake and the deer grazing amongst the trees on the adjoining golf course. All in all, a very enjoyable afternoon made even better by the June sunshine!