科蘇梅爾Plaza Barracuda附近住宿

I was spied on in the shower by a hotel employee, and management tried to cover it up. It wasn’t until we involved the police that they became cooperative. What happened? Look at the photos, and you’ll see a sliding window in the shower that opens to a hallway closet. While I was showering, I looked up and saw a man’s face in the window, watching me. I screamed, grabbed a towel, and ran out to the hallway. When I opened the closet next to my room, I found that same man wearing a hotel uniform, trying to climb down from the window that overlooks my shower. He tried to push past me, but I caught him by the sleeve and took his radio. I shouted for help, and he said over and over, “Please, don’t tell.” Other guests arrived to assist me, and started taking photos and video of the scene. The desk clerk named Angel came upstairs and initially claimed that he’d told the pervert peeping tom named Vicktor to get a broom from that closet. Observe from the photo that this is not a utility closet, and is empty except for pipes. We also found footholds carved into the cinderblock beneath the shower window. Once we pointed out the falsehood of his claim, Angel then said that Vicktor was never in the closet, that it’s his word against mine. Angel refused to call the hotel manager, and then refused to call the police. He took Victor to the office behind the hotel desk, and we saw him on his phone, smiling and laughing. Members of my group called the police and contacted the hotel owner Gilberto, who said he would come in 2 hours because he was not nearby. I give credit to the local police in Cozumel, who responded quickly, and also called their supervisor to the scene, who took our reports and investigated the closet. We discovered that many rooms, on all four floors of the hotel, have these fake utility closets with windows opening to the shower. None of the closets were locked, and only women had been assigned to these rooms by the front desk clerk. When the owner Gilberto arrived, he initially denied everything, then once the police sergeant supervised the interaction, the owner finally conceded that “because it’s bad for business,” he would repair the shower windows and lock the closets, and he also said Vicktor the peeping tom would be terminated. However Gilberto the owner denied that Angel the desk clerk had any part in covering up the incident or funneling female guests to those rooms. I was very concerned about what appeared to be a serious safety and privacy problem—who knows many staff are involved in their peeping tom operation and how long they’ve been doing it? How young are their victims? Are they taking photos and video too? I’ve never felt so violated and disgusted. There are plenty of nice places to stay in Cozumel, go someplace that takes the privacy and safety of their guests seriously.

優點: 街對面的海洋和偉大的海岸潛水點。美麗的景觀場地,漂亮的游泳池,海灘俱樂部,和露天餐廳,有游泳酒吧。傳統的墨西哥酒店佈局,開放的庭院和拉奈斯,享有花園和/或海洋的美景。寧靜的氛圍。CONs:該地區大多數餐館價格過高,爲酒後和潛水人羣提供Senor Frog/Hooters類型的場所。鎮北部和Centro附近的餐館質量和價值要好得多,但需要出租車進入城鎮。自助早餐是碳水化合物重的蒸汽桌票價,價格過高超過$15/person。美國的餐館會免費提供這個。前台工作人員不是特別友好或樂於助人。當我丈夫在大堂丟了包,他們沒有在丟失和發現中找到它,他們沒有在桌子後面檢查,直到我們第二次問,他們神奇地“找到了”它。在這裏付出一點努力和想法對我們來說會有所作爲。海灘俱樂部很好,但對我來說游泳太粗糙了(位於兩個碼頭和道路之間,大部分是前面的遊船的景色)。網絡:喝瑪格麗塔酒和潛水的好地方

這家酒店地理位置優越。我們停留在未更新的部分，但這隻是因為我們想要更大的空間。該酒店提出要升級我們，但我們想要帶浴缸的房間。我們喜歡我們在那裡住，肯定會再去！

真的很可愛的住宿,餐廳的工作人員特別友好。華麗的度假村,有兩個海灘和漂亮的游泳池 - 酒店餐廳的食物很棒,所以我們每晚都在那裏愉快地用餐。