科蘇梅爾Fuente del Buzo附近住宿

We were incredibly disappointed with this hotel, it looks 5 star but the experience isn’t. We stayed July 2024. On check in, the whole process took over an hour because they had put our reservation down for August…not July. This was eventually resolved and we were given a ‘temporary’ room for a few hours. At this point we were understanding- these things happen and they offered a solution. The man on the check in was pleasant but incredibly slow. We stayed for 4 nights and there is no doubt the setting is wonderful and the rooms were lovely- however breakfast (included) was atrocious and lacking the basics. Bread but no butter or jam etc out, we had to ask every time and often more than one member of staff to eventually get it- often taking over 20 mins. One day there was no buffet at all but no one could explain why. You could order 2 out of the 3 remaining dishes on the menu but you were only allowed one per person. I had pancakes but then had the same fiasco that they came with no syrup and I had to ask 2 members of staff and wait 20 mins to eventually get it. On the Saturday night we stayed there, the hotel decided to throw a party until 2am…. Guests unfortunately were not invited or made aware so we were kept awake for several hours in our room. I went to reception to complain and was told a manager would speak with me in the morning..needless to say they didn’t. Reading between the lines, they host a lot of events for the local community (which is great) but the communication around it was poor and not acceptable for hotel guests. If they had invited hotel guests and offered a drink on the house or something along those lines it would make much more sense. The whole experience was completely bizarre and not worth the price they charged. I would expect this kind of service from a cheap local guesthouse, not a 5 star resort. The staff were not unpleasant at all but poorly organised and lacking basic communication.

優點: 街對面的海洋和偉大的海岸潛水點。美麗的景觀場地,漂亮的游泳池,海灘俱樂部,和露天餐廳,有游泳酒吧。傳統的墨西哥酒店佈局,開放的庭院和拉奈斯,享有花園和/或海洋的美景。寧靜的氛圍。CONs:該地區大多數餐館價格過高,爲酒後和潛水人羣提供Senor Frog/Hooters類型的場所。鎮北部和Centro附近的餐館質量和價值要好得多,但需要出租車進入城鎮。自助早餐是碳水化合物重的蒸汽桌票價,價格過高超過$15/person。美國的餐館會免費提供這個。前台工作人員不是特別友好或樂於助人。當我丈夫在大堂丟了包,他們沒有在丟失和發現中找到它,他們沒有在桌子後面檢查,直到我們第二次問,他們神奇地“找到了”它。在這裏付出一點努力和想法對我們來說會有所作爲。海灘俱樂部很好,但對我來說游泳太粗糙了(位於兩個碼頭和道路之間,大部分是前面的遊船的景色)。網絡:喝瑪格麗塔酒和潛水的好地方

真的很可愛的住宿,餐廳的工作人員特別友好。華麗的度假村,有兩個海灘和漂亮的游泳池 - 酒店餐廳的食物很棒,所以我們每晚都在那裏愉快地用餐。

這家酒店地理位置優越。我們停留在未更新的部分，但這隻是因為我們想要更大的空間。該酒店提出要升級我們，但我們想要帶浴缸的房間。我們喜歡我們在那裡住，肯定會再去！