The desk service was great upon arrival. The pool water was freezing cold definitely upsetting because that's one reason i booked this hotel to bring my baby girl to swim for her 2nd birthday. Then we decided to stay another night and as were getting around to go out and see the town my daughter finds this Huge plastic purple medical syringe and it went straight in her mouth we grabbed jt right away only to find there way liquid still in it so i am beyond upset and frustrated and getting her check out because lord knows what it could be. I called the front desk rught away and they sent up the house keeping manager she apologized and said she doesnt know what it is she seen people put alcohol in them or something like that but they came and cleaned our room and then the front deak called anf said they gave me 10,000 points since im a member because they are sorry for whaf happened and yes i appreciate that but my whole stay should have been refunded considering the room should have already been cleaned and double checked so this would have never happened to begin with had someone properly done their job!
翻譯