考文垂凱藝飯店(Quality Hotel Coventry)

This is Four Stars based on price and value. Now, clearly not a 4 star hotel, but definitely clean and tidy, great value, lovely staff and a great spot for our football team stay over. £5 to park seems a little unnecessary to be honest. Also, the shower could do with a upgrade. If you are looking for cheap and very cheerful, get booked up.

We arrived late in the afternoon and soon after putting our luggage in the rooms, we repaired to the bar in order to have a meal. We ordered our food and found a suitable table. We had a reasonable wait for the meal which indicated to me that it was been freshly cooked, The meal arrived and it was nicely cooked and presented. After the meal it was back to the rooms and got sorted for travelling to a show at the NEC. We had noted the bar would be shut at 2300hrs and due to show timings, travelling time and traffic, we did not get back until 2259hrs. We again repaired to the bar for a nightcap and we were attended to without any huffing and puffing usually associated with an arrival so close to closing time. The following morning it was down to have our breakfast which had plenty of choice and again was nicely cooked In summery all I can say is that the hotel was clean and tidy, the food was well cooked and presented and all the staff that we met, were pleasant, professional and helpful. I recommend this hotel

這是一家優秀、乾淨、舒適、物有所值的飯店，員工友善熱情。房間比預期的要好得多，我們將來再回到那裡不會有任何問題。臥室很大，家具齊全，有書桌、USB 電源插座和兩張安樂椅。沒有機會品嚐餐廳，但看起來不錯。

枕頭非常好！給我升級了房間，這真是個好消息！床非常舒服，提供的所有設施都非常好！我來得有點早，沒有享用美味的早餐，但非常聰明的工作人員處理得令人欽佩！

我想要的只是一個安靜放鬆的夜晚，但我最終得到的卻是相反的。抵達後，我被告知停車費為 5 英鎊，這對我來說就是一個笑話。當我進入時，我得到的房間顯然已經被使用過，並且自從最後一位客人以來就沒有打掃過。所以我回到接待處，得到了第二個房間，很好，沒有問題。晚上 11 點剛過，我就被另外 2 位客人進入我的房間並打開燈吵醒了。我喊道房間被佔了，他們就撤退了。我猜我的房間是不小心給他們的，但我認為這是不可接受的。於是我試著回去睡覺，直到晚上 11.20 左右，接待處的女士敲了我的門。當我開門時，她想知道我叫什麼名字？真的嗎！還是不知道那是什麼意思。最後我又回去睡覺了。第二天早上六點左右，我再次被敲門聲吵醒，並且不斷地開關門，持續了大約半個小時。聽起來就像是個需要提早出發的長途巴士派對。當我退房時，我提到了前一天晚上發生的事情，工作人員表示歉意，但這並沒有解決被摧毀的住宿問題。我不會回來的。

感謝工作人員的奉獻精神，我們再次在考文垂品質酒店度過了一個愉快的週末。可愛舒適的房間，美味的食物和出色的員工。全體成員向您表達衷心的感謝。我們現在期待著明年。

在前往科茨沃爾德的長途客車度假期間，我們在這家酒店住得很愉快，我們將房間升級為特大號床房，非常漂亮，早餐和晚餐也很美味。我們肯定會再次入住。

酒店很基本，但舒適乾淨。

Quality Hotel? Rather lack of any quality. Smelly room, bathroom is a hole in a floor, bed is the most uncomfortable that I ever experienced in a hotel. No electrical sockets in the bathroom and they have no converters available. No shampoo or conditioner- just a cheap and smelly all in one mix. The staff instead of trying to help is smirking “sorry” at you. Shabby hole pretending to be a hotel. Will never stay here again