We didn’t enjoy our stay in the hotel because the rooms were freezing cold the heating system were not working,and that ruined our stay because we booked there to come and celebrate my daughter’s birthday, and they refused to change our rooms and be told to be given the blankets and stay under the bed and cover ourselves how can we celebrate and enjoy ourselves just to be covered ourselves under the duvet,we didn’t pay all that money to come in the freezing cold rooms
翻譯
訪客用戶
特大床間 - 無障礙
入住於 2025 年 3 月
其他
2 則評論
9.0/10
滿意
發布於 2025 年 4 月 27 日
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
We only stayed for a short time but it was clean, the staff were super friendly and helpful and the area had everything you need within a 5mins distance.