巴黎拉德芳斯城市公寓飯店的評論

住宿方回覆: Thank you for sharing your feedback with us. We’re pleased to hear that you appreciated the spacious accessible room and the fully equipped kitchen. However, we’re sorry to learn that some aspects of the room layout and facilities did not meet your expectations. Your comments regarding the lack of a bedside table and the limited workspace in the kitchen are very valuable, and we understand how these details can impact comfort and convenience during your stay. We truly appreciate your observations and will take them into consideration as we continue improving our guest experience. We hope to have the opportunity to welcome you again in the future.

住宿方回覆: 您好，感謝您抽空分享您的入住體驗。得知您對床鋪清潔度和後續服務不滿意，我們深感抱歉。這並非我們一貫的服務標準，我們完全理解您的失望。關於清潔服務，我們的政策是每五天進行一次全面清潔，但如果您未能清楚地了解或您的特定要求未得到妥善處理，我們深表歉意。請放心，我們非常重視您的回饋，並將與團隊溝通，確保此類情況不再發生。我們希望有機會在您下次入住時重新贏得您的信任，如有任何需要，歡迎隨時與我們聯繫。此致，Adrian

住宿方回覆: Dear Guest,Thank you for your great review! We’re pleased to hear that you enjoyed our quiet location, convenient shopping options, well-equipped kitchen, and cleanliness.We also appreciate your feedback regarding the directions from the metro and RER stations. We will continue working to provide clearer guidance for our guests.We hope to welcome you back to Staycity Paris La Défense soon.Kind regards, Staycity Paris La Défense Reception Team

住宿方回覆: 非常感謝您的分享與支持！😊 很高興您覺得酒店鄰近地鐵一號線、交通便利，而且在熟悉路線後出行更加輕鬆。也很開心您認為我們是經濟實惠的好選擇，這對我們來說是很大的鼓勵！期待您下次來巴黎時再次入住，我們將竭誠為您服務！🌟

住宿方回覆: thank you

住宿方回覆: Thank you very much for your great review!We’re delighted to hear that you enjoyed your stay and appreciated the family-style apartment and fully equipped kitchen utensils. It’s always rewarding for our team to know that our guests feel comfortable and well set up during their visit.We also appreciate your high ratings across all categories — it means a lot to us.We hope to have the pleasure of welcoming you and your family again soon!

住宿方回覆: Thank you very much for your detailed review!We’re delighted to hear that you enjoyed the comfort of the bed and the room’s equipment, and that you found the nearby convenience store useful.Regarding the daily cleaning, our rooms are serviced according to the plan indicated at check-in, but we’re always happy to arrange additional cleaning upon request. As for the location, the district is indeed newly developed, and while it may be a bit farther from the subway, many guests appreciate its calm atmosphere.We truly appreciate your feedback and hope to welcome you again soon!

住宿方回覆: Thank you so much for sharing your experience! We’re delighted to hear that the cleanliness and comfort of the room exceeded your expectations. We appreciate your feedback regarding the distance to the subway; fortunately, as you mentioned, there is a bus stop right outside the hotel for added convenience. We look forward to welcoming you back soon!kind regards, Adrian

住宿方回覆: Thank you for your outstanding review! We're delighted to hear that you enjoyed the great value, convenient location near Metro Line 1, nearby dining options, and our private parking facilities. We hope to welcome you back again on your next visit to Paris! 😊

住宿方回覆: 感謝您的詳細點評！😊 很高興您對房間的整潔度、較新的設施以及可預訂停車位感到滿意，也很開心您覺得這裏適合帶孩子入住、廚房和冰箱為您的出行提供了便利。關於您提到的位置距離地鐵1號線稍有不便的情況，我們也非常理解，並會持續優化出行指引，幫助客人更加輕鬆地抵達和出行。期待在不久的將來再次歡迎您的到來！🌟

住宿方回覆: Dear Guest,Thank you very much for taking the time to share your feedback following your stay in our Studio Apartment.We are delighted to hear that you found the accommodation to be of great value and that you appreciated the quality of our facilities, as well as the cleanliness and surroundings.However, we sincerely apologize for the confusion regarding the city tax upon your arrival. This is not the level of accuracy and consistency we aim to provide, and we understand how frustrating this must have been. We are glad that the situation was promptly resolved by our team, and your comments have been shared internally to ensure better clarity and consistency in procedures going forward.We truly appreciate your understanding and hope to have the opportunity to welcome you again for a smoother experience.Best regards,The Team

住宿方回覆: Thank you for sharing your feedback. We’re glad you found the location convenient and appreciated the kitchen facilities. We’re sorry to hear about your concerns regarding safety and housekeeping. For your comfort, we offer regular cleaning upon request, and we’ll review how we can make this clearer for future guests. Your comments help us improve, and we hope to welcome you back for a better experience.

住宿方回覆: Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our front desk’s hospitality. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon!

住宿方回覆: thank you