大北方飯店(The Great Northern Hotel)

Nach unserem "Reinfall" im letzten Jahr, bekamen wir dieses Mal ein Executive Zimmer im 2.Stock mit herrlicher Aussicht. Der Jacuzzipool im Bad funktionierte leider nicht und der angekündigte Service kam leider nicht!

A group of over fifty people stayed in the Great Northern Hotel from Sunday 28th April to Thursday 2nd May, 2024. We find this hotel excellent for their food, accommodate and entertainment every evening. We have stayed in this hotel many times and we keep returning. We cannot praise the staff enough for their help and super service nothing is a bother to them. We want to say that we feel that the name GREAT Northern Hotel is exactly the right name because they certainly go beyond to living up to the name Great.. Scenery is breathtaking and the walk around the hotel is absolutely stunning. We are all alrready looking forward to second break in October when we will be staying at the Wesport Woods Hotel Spa and Leisure Centre.

Called in for food on Saturday evening, the lady at reception said for us to eat in the bar. We sat at the table for about 20 minutes waiting to be given menus and for our drink order to be taken, we ended up just going to the bar to ask for a menu, which was on a white a4 sheet of paper, for a 4* hotel. We sat for a while waiting for our order to be taken, we should have got up and left at that stage. When our food arrived we still hadn’t got our drinks we’d ordered 20 mins prior so we again had to go to the bar and ask for them, we ordered two cokes, both of which were flat! I ordered the stuffed Turkey and ham, but I was served a plate of roast beef? (Roast beef wasn’t even on the menu) I never said anything because we had waited long enough. When the food arrived it was cold, bland and poorly presented, my partner ordered the burger and it was like something out of the chip van, it was like frozen shop bought, wasn’t good. The menu was basic & didn’t have an option of sides nor dessert. The high chair they provided our 6 month old was broken, so we had to swap it. The hotel itself was absolutely freezing inside. In the ladies toilets the two bottles of dove soap had no soap in them and were filled with water, a 4* hotel lacking basic items. This hotel has went downhill badly, we know to avoid again in the future.

Stayed at the hotel for two nights. Upon arrival hotel looked nice when entering but from there that’s how the good part finished. Room allocated to us needed to be freshened up, paint work was poor, toilet didn’t flush properly, bathroom was dated so much so that we didn’t feel comfortable to use the bath/shower. We had an included evening meal on the first night. The starter was poor, the main courses were inedible so much so we got up and left and explained to the head waiter and his reply was just “ok” He didn’t offer an apology or an alternative to eat. We went to our room furious and hungry. It is obvious that the waiter never reported this to management! This out of all the hotels we have stayed in has to be the worst. I would not recommend this hotel to anyone.

My husband and children were so disappointed in our stay .location is beautiful,front foyer is lovely and bedroom was spotless but that's where it ends. Service was slow.Food was mediocre. Menu- a piece of paper,Menu choices not what you would expect from a 4 star hotel charging top rates,could be forgiven had the food been delivered in a timely manner and edible. Breakfast was terrible Cold buffet ,( from a hot buffet counter)...Worst of all my girls were violently ill later that day. Need I say more.we will not be returning and as a Hotel Manager myself would I question their abilities in the kitchen department.....

We were keen to check out this hotel over Easter break but we were left disappointed, Room was dated, no lock on the bathroom door, evening food was at best just ok and service was so slow, pool was cold and jacuzzi was not working, never have I visited a 4* hotel and have to pay for a locker in the changing room! Breakfast was hugely disappointing, cold buffet, no fresh orders taken, again would not expect that in a 4* hotel. Only upside to the visit was the hotels location and the comfy lounge area in the main reception area, where we spent most of the time, can not see us returning to the hotel in the future unfortunately and we had high hopes for it as we'd always admired it from afar.