特內里費泰德公園美利亞飯店

Séjour sympa et personnel au petit soin

L'hôtel est sympa et joli. Il ne merite pas plus que les 4 etoiles. Notre mini suite est tres spacieuse et confortable. Le personnel de la réception est vraiment au top. après, le service au bar et au restaurant n'est pas toujours a la hauteur, cela depend vraiment du personnel, qui change assez souvent en seulement 10 jours. Régulièrement, il n'y a plus de serviettes de plages à notre disposition. Tous les matins, à 7h15, nous avions le droit à la cacophonie de la mise en place du breakfast sur la terrasse .

Excellent room's very clean .staff was amazing. Especially Leila, Helena,Patricia,Patrick,Giovanni,Ari Made us feel so welcome. We would definitely come back and recommend this hotel to our friends and family

This was our first stay at a Melia Hotel, and we booked a junior suite at 'The Level'. The service was excellent, so friendly and accommodating, nothing was too much. The benefits of the Level such as the exclusive pool, lobby, breakfast restaurant, drinks and snacks was definitely worth the upgrade. I'll certainly look for this brand again.

I liked the reception area and the first impression. The staff generally were very nice and attentive. A couple of staff members could have been more helpful. We resented being ‘told off’ by staff members for sitting in the weong place around the Level pool, for removing the Level refreshments out of the Level area when we were told by reception staff that we could take plastic cups from the pool area and go get a drink from the Level to take back with us. The rules were inonsistent and made no sense some of the time as its all the same hotel so why make it difficult for guests! The refreshments at the Level snacks buffet were not replenished quickly enough and when the milk ran out and I asked for it to be refilled, the member of staff who was restocking the fridge of cold drinks, told me she would finish stocking the fridge and then would get the milk. So she left me standing for quite some time and expected me to wait until she finished. This was not good customer relations. It would have taken her no time to just go grab some milk and then continue with fridge!!!