科斯塔阿德赫AluaSoul

飯店很漂亮，很大，很寬敞。早餐真美味，而且非常乾淨。工作人員在我生日那天提供了汽水、糖果和堅果，真是一個可愛的驚喜。氣氛不太好，晚上也沒有什麼娛樂。位置非常好，附近有很多酒吧和餐廳。會再次預訂。

Excellent hotel , bien rénové. Belle chambre pratique, rangement frigo ,bouilloire électrique, et café instantané renouvelé journailement. Petit dejeuner extra beaucoup de fruits frais .Personnel aimable et professionnel. Merci a tous .Hotel a recommander

Un hotel recomendable para disfrutar unos días. Hotel casi a pie de playa, habitaciones muy amplias, limpias y tranquilas, con terraza. El comedor acogedor, sin masificación de gente y con la posibilidad de comer en la terraza exterior. El personal muy amable y atento. Hemos disfrutado mucho estos días.

Dessverre ikke 4 stjerner Betjeningen var høfflig og hyggelig, men renhold og maten var ikke som forventet. Aircondition på rommet var tett og fungerte ikke. Avføring på utside av toalettet og støv og søppel under sengen. Det føltes ikke rent. Vi ga beskjed i resepsjonen og vaske personell gikk over rommet og vasket på nytt, men det var fortsatt avføring på utsiden av toalettskålen da vi kom opp igjen på rommet for å legge oss. Vi var der heldigvis bare en natt

Como siempre nos sentimos como en casa.Gracias a esta gente maravillosa camareros,cocina y animacion (Georgia y Linda).Grcacias a Jose Antonio por lo buen que se porta siempre.Eseramos que ahora que va pasar Alua sigamos viniendoy compartiendo nuevos momentos.

Location excellent, staff lovely. Shutting down for refurb so pool was a little dirty but the rooms were spotless. Can’t wait to go back after refurb. Food was awful but I like to eat out drinks on AI were fab

Never again Really dated hotel now. Went with my family and had 2 more rooms, all the bathrooms had mould around the sealant and fittings. Resident cockroach living behind the bath panel. Pool area seating and beds are dirty and the bed covers nearly touch the floor when you lie on them. Reception lady was rude. This hotel should be 3 star and no more, all inclusive food in the restaurant was okay though. Heard there’s a 3 month refurb in the new year.

Been here 10 days the hotel was having major works taking place for at least 6 days which was very loud and ment reduced access to pool area. Work continued 8-2pm daily. Hotel spa and hot tub was cold and 1 of the saunas where not working. A lot of the sunbeds around the pool where broken

I cannot say too much as i am still staying here. The staff , receptionist are very rude , especially the lady named NUNE , she frightenight my wife with her awful nature , my wife would not go to the reception again after speaking with her . She only asked to see if we could upgrade ! The reason being is that the room we stayed in was awful and full of mould , pictures to prove this . Also due to mobility issues we asked if we could bring in a scooter, yet again we was turned away with a awful attitude by the reception, being told that the manager mrs Hernandez had now set a rule stating that residents can no longer plug in the scooters ! We actually lost 105 euros as we had already paid for 1 the previous day and therefore had to stay within the hotel due to my wifes disabilities and pay for drinks and food throughout as we are only b&b . It has been a awful stay due to the mobility issue's we faced. We sent several email's to mrs Hernandez throughtout our stay , also many emails through to the official webmail yet with no reply . "Emails to prove this " If any person needs further info i am willing to send pics to prove the trauma we have been through . Please think twice before staying in this hotel unless You like to be intimidated, humiliated or like sraying in squalor.