舒適套房飯店(Comfort Inn & Suites Hawthorne)

This is a tired, older property in need of a thorough renovation. Worn paint, wear and tear evident everywhere. Our A/C unit was noisy and cycled through huge temperature swings. We cycled through pulling up and tossing off covers. Nothing interesting for dining nearby, but location is convenient to the parkways. I’ll look elsewhere next time in upper Westchester County.

This hotel has a strange policy. I had a flight at nine and asked them to store. my luggage till I will leave to the airport. The representative said that for that I have to have a booking for that day:0. What? If I have booking, I’ll keep my luggage in a room. As a result I had to spend whole day with my suitcase. Never book it again. It is normal courtesy practice in every hotel I’ve been before.

The bedding was crisp and clean as were the towels. The room darkening curtains had small holes. The room in general was worn and needs to be upgraded but was ok. There was an adequate choice at breakfast but I personally prefer a Greek yogurt to regular yogurt.

i WAS HAVING SOME MAJOR SURGERY AT WEST CHESTER MEDICAL CENTER, SO WE DROVE DOWN THE DAY BEFORE. SURGERY WAS ON WED AND WE CHECKED OUT ON SATURDAY. THE MANAGEMENT WAS VERY CARING AND ACCOMADATING AND EVEN ACCEPTED SOME MEDICAL EQUIPMENT ON OUR BEHALF

Hotel très confortable, près des autoroutes principales, facile d'accès, à proximité des plusieurs endroits touristiques. Déjeuner débutant à 7h le matin, devrait être à 6h. Bon acceuil.

Excellent location - very easy to travel to multiple NY destinations. Friendly and helpful staff

Tout à fait correct pour le prix.

As a walker it is a hard place to stay. Even to get to the medical appointment, i had to walk through the brush to get next door, no sidewalks. 😂

I guess we expected more due to price. Strictly average hotel with a decor vibe that felt like the country duck theme so popular in the late 80s. Room was clean and rather quiet though the window faced the parking lot. All the bed linen had the room number written on it using a black permanent marker. All the bed pillows had plastic outer covers, like the kind you find in hospitals. I’m sure they’re much easier to keep clean than a typical pillow, but they make for an uncomfortable night of sleep. Every time one of us would move our head, the plastic on the pillows would crackle. Sheets and blanket were clean and soft, but blanket was thin like it had been washed too many times and the batting/filling had lost its loft and fluffiness. We had to compensate by turning up the thermostat as the guy at the front desk said they didn’t give guests extra blankets. That was a first. He was in a bad mood all around and was snappish with every guest. He was in shift the next morning as well when we checked out. Refused to print us a receipt and told us to contact the hotel online to ask for one. The breakfast area attendant however was a compete ray of sunshine. Super friendly, very sweet, and did her utmost to make sure every person who came in for food or coffee was taken care of. We didn’t get a chance to catch her name, but whomever she is - please Comfort Inn, give her a raise!