甘泉村飯店

SEJOUR DE 15 J EN SEPTEMBRE 2022 CATASTROPHIQUE = MENAGE PAS FAIT PENDANT 15 J + LIT PAS FAIT+SERVIETTE TROUEE ET PAS CHANGEE TOUS LES JOURS + REPAS FROID ET REPETITIF + BOISSON ABSTENTE UNE SEMAINE+PORTE CASSEE DES WC AINSI QUE LE DESSUS DE WC + PISCINE CARRELAGE CASSE ET MOISISSURE. DIRECTRICE INVISIBLE UNE HONTE. MERCI AUX ANIMATEURS HEUREUSEMENT AU TOP. NOUS AVONS ECRIT A MARMARA DE LEVALLOIS PERRET DEPUIS 7 MOIS PERSONNE NE BOUGE. DONC UN DOSSIER EST PARTI AU MEDIATEUR TOURISME POUR PLAINTE. NOUS SOMMES POURTANT CLIENTS DEPUIS 15 ANS CHEZ MARMARA LE HAVRE L IMAGE DE MARQUE EST DESASTREUSE... SANS COMMENTAIRE PERSONNEL INCOMPETENT.D AILLEURS OASIS VILLAGE EST FERME DEFINITIVEMENT DEPUIS OCTOBRE 2022 POUR CAUSE...

Food was good as was the rooms and massive swimming pools, the only problem was all the entertainment was in french! We were not told that the place was french owned and very much geared up for french people. Dissapointed as we couldnt join in with the games or entertainment

This place is a stinking pile of crap the bar is shameful only has 3 cocktails that believe me has 0 alcohol and they only have vodka whiskey gin rum that's it oh and lager The entertainment well if your French your ol as its all in French they don't speak English so your left out to dry its like they only cater for the French no point putting kids in the club as they don't speak English to the kids only French the food is basic but I hardly ate anything this hotel is the worst hotel I've been in

We had seen the reviews about it being a tui French hotel and it is true that English people are not involved in the activities etc. Some reps made an effort to speak to us, however, some avoided talking to English guests. This didn’t bother us that much as we don’t have children but probably would if we did. The hotel is clean and never had a problem getting sun beds. We were shocked at how big our room was (we had a 1 bed apartment). There is no air con but can get fans from reception which made it fine. Pool is big and food is good, they have different themes on every night eg Italian, Mexican. Had a lovely stay overall but I think they should advertise it as a French hotel as we weren’t aware until after booking it.

I’m going to start this review by pointing out that for what we paid for an all inclusive week we could not have rented a caravan for a week in my local area of North Wales!! The hotel is beautifully presented, two large pools and a small toddler pool provide the centre, the restaurant, bars and apartments are situated all around. The apartments are spacious, very clean and come with a fridge, kettle and television. If you are a foodie, this is the place for you!! Every meal time was an absolute feast. The food was exceptional in terms of quality and choice (king prawns, mussels, steak) there was also pasta dishes available ever meal time and every sort of salad imaginable. Food was constantly being monitored and replenished, there were also a chef cooking fresh meat and fish (breakfast pancakes were amazing!) Guests at the hotel were predominantly French, as were most of the staff. The animation team were very enthusiastic, providing an array of activities both in and around the pool some of which language was not a problem (aqua fit/ water polo etc) Other activities, pool side games, quizzes , and the evening entertainment were all in French. We both agreed that had we had children with us this would have been a problem, although it didn’t personally bother us (mother and daughter) We have thoroughly enjoyed a week of unrelenting sunshine, beautiful food in a spotlessly clean and very scenic environment … what’s not to love?

Loved staying here and would stay again. The staff are friendly, especially in the dining / buffet area. My daughter loved feeding the hotel cats and thought the cat feeding station was really sweet. Pool areas were nice and clean. Always plenty of sunbeds available. Food was good and plenty of choice. Pancakes at breakfast were popular. Hairdryer in the bathroom was handy and actually pretty good. Didn't worry us that most people spoke French. The only thing that spoiled our stay slightly were the people in the apartment above who kept playing loud music at 4am/ 5am in the morning. Not the hotels fault however and other than that had an amazing time.