聖迭戈豪華沙灘別墅希爾頓格芮精選飯店

Love the beach, love the area, love the weather, love the property and even love the room, but the hotel mgmt has absolutely ruined our vacation with deafening corporate events on the beach, hotel construction and shady practices. I've been coming to Hotel Del Coronado for over 30 years. We've stayed at Beach Villages 3 times in the last few years - the last time in May 2023. Hotel Del has always been a special place for us, so we saved up for a special anniversary splurge at an ave price of $3000/night for 2-Bedroom Oceanfront Sunset Suite Cottage (cottages are right on the beach, while villas are one row back). I cannot tell you how much we LOVE Coronado and Hotel Del so it pains me to write this, but I want other travelers to beware. The website, confirmation email and even Hilton Honors app said that "the hotel will be undergoing renovations from Jan 9-May11, 2023". So we booked our stay in May at what we thought was the end of construction. Unfortunately as soon as we arrived we were told that was an error on the website and construction will be going on for the rest of the year! This meant that the pools were out of order, the Windor Cottage restaurant was mid-demolition and there was constant jackhammering of bricks and construction noise in nearly every building. To their credit, they have an exceptional concierge staff. Sandra offered us a discount and helped us find a room as far from the noise as possible.....or so we thought. While we felt disappointed that we spent so much money and couldn't use many of the amenities, we still had a lovely time for the first 2 days. It's hard to be in a bad mood on the most beautiful stretch of beach in all of CA, if not the world. But... On our last night, there was a special event, hosted by Hotel Del for Verizon, on the beach directly in front of our room with music so loud that our room shook and we had to wear earplugs from 5p-10p. Seriously, we could hear throbbing, thumping bass for 5+ hours like we were in a club - even with the doors closed AND earplugs in! They assured us the noise would be finished by 10p, but then all of the construction work to break down the event begins. So it was another couple hours of beeping construction vehicles and workers traveling the path in front of Beach Village to demo the whole set. Again, the concierge (Jay) tried to make it right for us but we had to shut all the doors and windows and lock ourselves in the room. So effectively we didn't get to enjoy our patio, the beach, the sunset or the amenities for much of our last day. Side note - of our 3 trips here, this is the 2nd obnoxious beach party we've experienced. We originally assumed it was a rare event, but I can attest it is quite common. The last time it happened, they gave us a discount and said "Hotel Del books these events in front of Beach Villages rather than the main hotel - sometimes without telling us - because they want to minimize the impact to hotel guests". Meaning they would rather

It pains me to write this review as a long time visitor to the Beach Villages. I’ve stayed at the Beach Villages over 15 times and it sadly has gotten so bad I cannot return unless the situation improves. Currently there is loud construction occurring throughout the property. We woke each day at 7am to the sound of a jackhammer on concrete in the room next door and construction on the pool to the other side of us. This continued throughout all four days of the stay. It was impossible to relax with the constant sounds of construction work until evening. Worse than even the construction, though, are the corporate parties that the Hotel Del holds directly in front of the $3200/night Beach Village rooms. It was the “farewell dinner for AT&T” and there were hundreds of people in attendance on the sand right in front of the Beach Villages. This meant that starting the day before the party, crews were setting up lights and other items for the party. The day of the party, crews of workers were out by 7am setting up for a massive party. So instead of seeing sand and waves we saw workers setting up tables, chairs, food trucks, catering areas, check in booths, etc, that completely obstructed our view. This was after specifically requesting a beachfront suite AWAY from the parties months in advance of the trip, as I’d been burned by a similar party at an earlier trip. Clearly the saying is true, fool me once, shame on you; fool me twice, shame on me (for giving the hotel another chance). Unless the hotel decides to prioritize the experience of the Beach Villages guests over corporate events, i would highly recommend staying somewhere else.

See review already on TripAdvisor Cottage Junior Suite, room 1102. Room was wonderful. All the Beach Village rooms have been updated in 2023 and the results are fabulous. New lighter color palette, cream and blue primarily. Very "beachy" but trendy. We had an outdoor patio, almost as large as our home patio, and several lounge chairs, a table and chairs and a fire pit ! Location was perfect. Right in front of The Beach Club, where you can pickup your complementary chair and umbrella and right next to the Taco Shop for drinks and snacks. The Village pool was steps away and the breakfast restaurant, Sheerwater was a two minute walk away. All of the Staff, from housekeeping and maintenance to the Concierge were friendly and helpful. The separate check in and valet parking for Beach Village guests, made these functions quick and easy All in all, a wonderful time. I could easily live in room 1102 Kudos to Hilton for restoring thus historic hotel.

我們剛剛完成了對德爾海灘村的第九次訪問。這些年來我們一直很喜歡德爾酒店，並且非常喜歡科羅納多。我們注意到近年來客戶體驗顯著下降。當您去海灘村/德爾這樣的地方時，最重要的是體驗。您知道它會很貴（例如，Eno Market 的一罐啤酒要 14 美元，但您希望在 Del 這樣的地方也能買到）。不幸的是，他們透過專注於公司活動而不是個人客人而損害了這一點。一年前我們訪問時，有一個銷售獎勵企業活動與我們的住宿重疊。該公司買下了我們在那裡的整個陽光甲板。恕我直言，陽光甲板是其中的瑰寶之一，設有酒吧和美食，可以欣賞到大海和日落的美景。這四天/夜沒有人使用陽光甲板，同一家公司在海灘村前的海灘上舉辦活動。去年我們不得不等到下午 5:45。進入我們位於海灘村的兩臥室海濱套房/小屋。今年，我們預訂了一間三間臥室海濱套房/小屋，住了五晚。套房每天的費用總計為每晚 7,000 美元，包括稅金。我們套房的正前方就是海灘俱樂部，這是海灘上的一個專屬場所，配有遮陽傘、椅子和一個大入口，不幸的是，海灘和海洋的景色完全被遮擋。旁邊就是他們現在舉辦公司活動的區域。在我們的五晚住宿期間，發生了三起不同的事件，也造成了我們露台視野的遮蔽。他們必須為這些活動進行佈置和拆除，因此會產生噪音和乾擾。我的繼子說，週五晚上的活動結束後，他們正在用吸塵器清理該地區的沙子，直到午夜，他無法入睡。我確實和海灘村的主任克里斯塔談過。她最終為這些挑戰獲得了小額信貸（相當於帳單總額的 5-6% 左右）。當你提出問題時，員工看起來很疲憊，因為你知道他們正被客人淹沒。歸根結底，當客人每晚花費 7,000 美元時，德爾管理層和希爾頓 Curio 促成了這些情況，這讓他們感到羞恥。我為那些遇到憤怒的客人的員工感到難過。另一個退化的體驗是溫莎小屋。作為海灘村的客人，您曾經可以進入小屋享用免費早餐。大約五年前，他們取消了免費早餐，你必須付費（這是一種小型自助餐類型的體驗）。在過去的兩年裡，他們對小屋進行了翻修，剛剛重新開放，並被稱為海洋禮賓俱樂部。當我們登記入住時，我們詢問了使用小屋的費用，每人每天 150 美元。他們提供早餐和午餐作為收費的一部分，但如果您想要晚餐，則需要單獨付費。如果 3 個人想要使用小屋四天，那麼除了他們支付的房間費用之外，總共還要花費 1800 美元，

For $1300 a night, you should be able to room service, find a bottle opener or a knife, or have a jacuzzi that works. Maybe more than one clerk at the checkin desk to accommodate a line of 8 guests. Palmer House in Chicago suffered a similar fate when Hilton bought them.

We recently had our entire family (four rooms) stay at the Hotel Del for our son's wedding. The quality of the property and the outstanding customer service of all the staff made us want to schedule another stay. Although not cheap, if you are looking for quality, we highly recommend.