We paid $736 for one night for our family of 4, with the impression that this would be a luxury accommodation stay with a big comfortable suite, a cosy common area, open fire place, pool table etc. The accommodation unit itself was basic. Quite clean and new, but not reflective of the price we paid. It served our purpose in a business traveller style, except that we are a family on holidays. In contrast, the common area which incorporates reception is extremely run down and in need of a complete renovation if not an entire rebuild. The cloth on the pool table is completely worn and torn which illustrates the condition of the rest of the main building. There are the remnants of a bar no longer operating (unlike the image in the Wotif site showing an operational and stocked bar. There are signs to a restaurant which is no longer operating. There is a pool which is not clearly operating (containing green water). Extremely disappointing! The grounds of the property are like a construction site in varying state of repair or disrepair. We had an ok night, but at $736, this was not in any way, value for money. We asked for a partial refund but were told this was not possible.
翻譯
