Leslyn
2024 年 1 月 16 日
Misinformed in the amenities. The staff were generally friendly and polite. We were told that the rooms had mini refrigerators. But that was untrue. Having gotten to the room, we put food items in the mini fridge to keep cold. We then left for a few hours. Having returned we realised the fridge was not cold. After complaining that the fridge was not working we were told to open it and press the green button. The next day we realised the fridge was off. After complaining again, we were told that they are actually not fridges but coolers. Also they only stay on for 2 hours at a time. As a resultof this misinformation, our food items spoiled. Some of these food items were specially prepared because one of the guests have medical restrictions.
翻譯