湯頓東普瑞米爾飯店

Stayed recently for a friends wedding booked an early check in and got there for the 2 rooms to be ready for us. As it was hot the reception knew we were staying for a wedding and managed to find extra fans for the rooms and got some ice from the restaurant for our “getting ready drinks” thanks to all the staff for a lovely stay

Stayed for an overnight business meeting. Lots of parking just removed to pop ur reg number in the machine in reception. No Air Con but website does state this. Had a fan which was ok but next time I’d prob find a hotel with AC with this heatwave. Staff were really helpful.

We have been to many Premier Inns and are used to the basic format but this one we felt had many issues which left us disappointed 1) no air conditioning and the fan in the room was very noisy and not very strong so was on no use at all 2) toilet flush broke 3) the extractor fan in bathroom never fully turned off - when we reported this to reception the next morning (so they could fix it for the next guest) we were given the impression it was our fault for not taking the key card out of the door. I explained if we did this, there would be no lighting at all so clearly this isn’t a solution. We also experimented with this and left the key out when we went to breakfast and it was still making a noise when we got back. So clearly this isn’t the cause. This is clearly a maintenance problem and needs to be addressed 4) the restaurant next door is fine but some of items such as the eggs were over cooked

Me and my 2 families loved staying here for the night. We arrived all together very tired and very hungry. Darren the manager on reception could not do enough for us. Even moving our rooms so we could all be closer together and then making up another bed for us in our room. Spoke to the manager next door and made sure we had a table booked for 8 of us and we all sat together to. It was a wonderful family night. Hotel is a bit dated but the service we received totally made up for that. We would happily return.

Very nice hotel. Little old and outdated but also very pleasant. Staff all great and very friendly. Reception team could not do enough for us. Excellent service. I thought the towels were very soft and fluffy. I do live a soft towel. Food next door at beefeater was very nice too.

Pros: Comfy, Good location, Great breakfast Cons: Some unfriendly staff members who clearly wish they didn’t have to talk to anyone No lights in bathroom No help/empathy/concern for fixing lights Dusty and lipstick marks on walls Unhelpful staff