智選假日套房飯店勞頓，西爾堡(Holiday Inn Express & Suites Lawton-Fort Sill)

Was not good. Smells really bad. Very dirty carpet. Overall not kept up. Could be a nice hotel if kept up. Only thing good was the workers are friendly.

We arrived a little early and were told our room wouldn't be ready u til almost check in time. So we went to waste a little time and returned at 5 minutes until official check in time. I was told there were still no rooms clean. I explained she knew we were coming back and my daughter had to get ready because we were in town for a gymnastics meet. She insisted she couldn't do anything. I asked if the manager was there and she said she was the manager. Never apologized or offered to compensate us at all, even when I pointed out that they could charge me if I didn't check out by check out time, so it wasn't right for my room to not be ready at check in time. Then we finally got our room and it was like 75 degrees. We had to hurry so we didn't notice until late that night that the phone cord was broken so you could only use the phone if you inserted and held it in. I needed to call the front desk because we were not left pillows or linens for the pull out couch. When I finally reached someone I was told I could come down to the front desk to get them. Then, when my daughter got in the shower, there was no shampoo, just 2 body wash and one conditioner. The water pressure in the sink was super low.

Trash in room was not emptied from previous occupants. Crickets in the room. Dead bugs in the hall way. Water pressure is terrible. Pillows are flat and bed felt to be slanting downhill.

Absolute nigh**are. It was the worst hotel I have ever stayed in. There was hair balls and trash all over the floor. The bed sheets were disgusting and stained with pee stains and make up. Asked for a new set and they gave me a dirty set covered in pee again. Also, this is NOT a safe hotel. They asked us for our vehicle info in case something happens to it. What?!!!

Saw 2 rooms. First smelled bad and had dirty sheets. Had to switch due to the firat not having a bathtub(i have 2 small kids). 2nd rooms smelled better, but floor was heavily stained and room was overall just as dirty and stain were on the sheets. Whole hotel was dirty and in disrepair. Girl at the front desk was helpful with finding a room with a bathtub and was friendly and late checkout would have been great had i been able to stand being in the room that long.

Needs updated and a deep clean. Staff was never available at the front desk. They were always outside on smoke breaks.

Just need a few remodeling in the bathroom but overall was very good

The room was dirty and they only offer two pillows per room, even for a suite room with a couch bed

This property was dirty, and the water pressure was horrible. We only had 1 pillow for myself and my husband normally they have 4 on a bed.