Residence Inn Columbus Polaris

very good

The hotel was extreamly nice and clean. The continental breakfast was excellent. Check in was fast and easy. Now the bad, The guest check in people said that I can have Have a millitary discount as Im a veteran. They even said that my rate was high. Then when checking out, a new guest checkout person said that they could not do anything about the discount. That the managers looked into it but could not give it to me. A bunch of garbage. Why say you would, then do noting?? I guess it was a inconvenieence to even try.

One night stay Pros: clean, large room with great space, fantastic shower, nice patio with fire pit just outside the large lobby Cons: paper thin walls, uncomfortable bed, very poor breakfast Believe it or not the cons out weighed the pros. Probably will not return

Lack of cleanliness and professionalism from the staff. they were not at all accommodating to the bug problem and I was not properly refunded for having to vacate the room

My room had dust on the surfaces. Dog hair in freezer.