德魯裡廣場飯店-哥倫布市中心

Top notch staff.

Overall the property was very good. Staff was attentive and trained friendly. The property felt safe and was generally clean. Only complaint is there was a large noticeable stain on the window curtains. I can understand how HK would miss it while doing a general room cleaning but it was very noticeable when you opened/closed the curtains.

Great place to stay! Receptionist was very friendly and outgoing. Very nice to talk to. She explained all the amenity’s. Loved the free food and drinks during cocktail hour. Location is excellent for Kembra Live. Great place to stay for a weekend getaway!

Highly recommend! Good experience. Great parking, good breakfast, friendly staff, continently located to everything I needed for the weekend.

Best Customer Service All Around We loved the ease of checking in and the news of all the freebies from the 🏠 ge breakfast buffet to an additional dinner buffet and free drinks. We didn't partake in the free popcorn, but that was also a nice surprise. The room was spacious and filled with everything we needed. Upon getting ready for bed, we noticed the sheets were dirty and called downstairs. They immediately apologized and made arrangements to switch our room and comped the parking fee to make up for the inconvenience. This was a swift, acceptable, and appreciated way to resolve the problem. The next day we used the pool area and it was spacious and clean. Overall, a great trip and all of the staff were constantly there to give help with a friendly and positive attitude that made the stay even better.