哥倫布機場萬豪飯店(Columbus Airport Marriott)

The location is good, easy to take bus to mall and back. The shower didnt work but bath did, so I had use a cup to pour water over head. Overall it’s good.

Good airport hotel but not a Marriott standard. It doesnt serve breakfast at the weekends but do understand this may be post Covid. It is an old Marriott, but the staff are kind which makes up for it, the bed was broken for our entire stay but again but Bob did make efforts to get it fixed however this was a very busy weekend. You do need a car staying there if you are longer than a night.

Selected this hotel because of proximity to airport and it having an on site restaurant. Airport shuttle was prompt and worked great. After booking the welcome message received gave hours of restaurant, saying closed on Sundays(night of my stay). Not many food options besides fast food and convenience stores. Got back to bite after walking to get something to eat and restaurant was open. Also didn’t seem real busy but room they gave me was quite far in back of the building. Also, when I checked in they tried to give Me a parking pass and I told them I didn’t have a vehicle. At checkout, I had an added fee for parking. It was removed.

First, we didn’t know you had to pay to leave your vehicle here. The whole reason we stayed here was to have a shuttle to the airport in the early morning. Then when we were up and ready to head to the airport at 3:30am, there was no shuttle driver and no workers at the lobby desk to even ask what to do. So we left a note and had to drive to the airport and park in long term parking and pay there. Less than impressed with this service.

Nothing special or spectacular. I would say an average location at best. I consider it a success as it was clean and quiet on the weekend. Day staff during check in wasnt that friendly or very welcoming but ill sacrifice it for a decent stay at a decent price. Also, beware of the additional $10 parking fee you're charged when you get there.

After getting in late, we noticed the room was cold. We adjusted the thermostat, but the heat did not come on. I called the front desk, but there was nothing she could do. She told me I could come down to the front desk for a blanket. I walked down to the front desk and was given a scraggly blanket. I asked for another for my mom, but she only had one. We slept in our clothes to try and stay warm.

The hotel was very clean. Two things I didn't like, we had registered for a king bed, the room we were assigned was a room with two double beds. I didn't feel like going back to the front desk as the desk clerk was very busy with a lot of people showing up to check in. I felt bad, she was the only clerk with a home football game and a lot of people checking in. The hotel has a grille/bar inside it. After the game we were looking forward to just go there for a small bite to eat and a few drinks, it was closed and it was only 11 on a Saturday night.

I had a reservation in Columbus, OH, called them to let them know that I was not using the 1st night bcuz the special family event, the person -a man- on the call told me 'Don't worry you will be fine.' and I was confident. When I went there to check-in the next day, they said my reservation was cancelled for NO SHOW. I slept in the lobby in a Couch! A man brough me water around 4 am. They treat me really bad. They should do something since as an hospitality ex-worker I know they could made other arrangements so I dont spent the night in the street in such cold weather! The manager apologize next morning and offered me free breakfast and the ride to the airport, but I was so sad, tired and dissapointed. I will never ever again make reservations with you again. Spoke to Travelocity they couldn't do nothing either but Jose told me he will find a way for reimbursement. Hope they can do that.