箭鏇貝斯特韋斯特優質飯店

Night person great, other than that skip. Night person was very kind and helpful. We felt welcome and comfortable. When coming down to breakfast the person at breakfast and then what appeared to be a manager questioned our room #, number of people in room and their ages. We had indicated this both on booking and check in. I was with a 7 and 12 year old. And we were assured breakfast was free but we needed to check in for the FREE breakfast to ensure how many kids and adults we had. But again…no charge for the breakfast and no separate food distinction between kid food and adult food. It was very uncomfortable. As if we were trying to “get away” with something. And believe me, breakfast was not special enough to be questioned by what appeared to be management about our children’s ages.

A situation at night time Overall was good except for a situation that happened. The microwave glass plate felt on the floor. And after repotting to the receptionist, the glass plate was replaced. But no assistance in cleaning it. At least provide the tools to pick it up. On my way to check out, I got charge for it. And when I questioned why not a service to clean it. I was informed that not one is available at night. I believe something should be done because as a guest u are pretty much by yourself at night. Among our family members, I have a five year old child which I was paranoid she might get hurt with the broken glass. I’m 6 month pregnant and had to asked my old father to assist me in doing his best to put the glasses at a corner.