科羅拉多斯普林斯Phelan Gardens附近住宿

The room was very clean and comfortable. Check in was simple and quick. The breakfast was average but the worker was very friendly. Probably the only reason I did not give the hotel a 5 was because of the $10 nightly charge to park. I am very use to paying for parking but not where there is an empty lot and large parking area.

While this is an older property, like many Hilton Garden Inn properties near airports, it is being updated and modernized. Still a work in progress, but I was impressed with the renovated bathroom and some of the updated decorations. The room was clean, and everything was in good working order. Wi-fi was reliable and fast. The fitness center while clean, is kind of dated and needs new equipment. The staff was friendly and efficient, and the airport shuttle was reliable and very convenient. There are many choices near the Colorado Springs Airport, but this Hilton Garden Inn Colorado Springs Airport is a solid choice for its comfort and convenience.

I don’t understand how anybody could be excited about this place. The staff was nice and the breakfast was acceptable and the coffee was definitely good. Having a comfortable bed without sheets that smell like fabric softener is a pretty big deal and this hotel had that which was great. However, the air conditioning and heating system was very dated - with paper taped on the thermostat to tell me to use the manual controls on the air conditioner…which was barely able to blow air. The other mismatched furniture was well-used as well. I don’t know how anyone could consider that this was recently remodeled. The bathroom felt to be beneath the expectations of a Hampton. The wifi simply didn’t work. The lobby certainly does not feel modern in any way. I was depressed by it at first sight. I would stay here if I had to again but it definitely wouldn’t be a choice high on my list. I am sorry if I hurt anyone’s feelings at the hotel for giving a truthful review like this, but it was certainly not a positive experience that I’d like to repeat.

I'm a Marriott Elite Bonvoy member and a long time loyal guest at Marriott properties over the year. This is the single worst experience I have ever had at a Marriott property. 1. Staff was extremely sp****. More often than not, there was no one at the front desk while several guests looked around and called for someone. Sometimes, a person would appear. Other times, not. And sometimes the person who seemed to be on duty was instead sitting outside the hotel taking a smoking break. 2. One day I came down for breakfast right in the middle of the listed breakfast hours and there was no breakfast available. That same evening snacks and drinks were posted to be available until 10:00. When I arrived at the hotel in the evening at about 9:15 the bar area was dark. I asked about this and was told ”Oh, they closed early tonight”. 3. The blackout curtains in my room were ripped at the top with the pull bar ripped off. The lack of pull bar made them hard to close and the ripping made them ineffectual in the morning at sunrise. Having presented these negatives, there are two positives: 1. I like the fact that the TV didn't take over the room. In too many hotel rooms, TVs way too big for the room are provided. 2. I asked for and received late checkout (about 2 hours extension on checkout time).

唯一真正失望的是,感應竈頂部有一個很小的鍋,除了雞蛋外,它沒有用。而且因爲有免費的早餐,所以沒有必要煮雞蛋。我們確實在室外發現了燒烤 - 這些應該在網站上提到。早餐非常好 - 不太好,但很好。從他們的加熱裝置中取出小煎蛋卷和香腸非常困難。我要英國鬆餅,不要百吉餅,他們應該在洗衣店貼上,要多花四分之一的硬幣才能用中號的而不是輕號的洗衣物洗一洗。四分之一不算多,但是當一個人得到5美元的季度,而且沒有額外的季度,這很令人惱火。前台和早餐的服務人員都非常出色 - 愉快而高效。

This is a really nice property and a highly recommended place to stay. Everything about our stay was great from start to finish. Very comfortable beds, lots of hot water and a good shower with plenty of nice towels. I was really surprised to have daily maid service, which seemed like a distant memory for hotels. The only area of improvement might be the ”hot” breakfast items...especially the sausage gravy which was a mix and did not do much for me. Everything else was as expected and the coffee was very good. Definitely would recommend!