科羅拉多斯普林斯機場霍姆湯公寓

Upon trying to check in, I was told that the reservation was canceled. I received no notification for that and needed to find other accommodations. How will my payment be refunded?

I dont recommend this for family stay, I felt unsafe here looking at the surroundings and people staying there. I didnt check in and avoided staying here. Didn't bother to get any refunds and took another option of Extended Stay near by. Pictures provided on website seems to be very different frok the property.

I already have a reservation and the front office says they are sold out and even with having the reservation made before hand i am left with no where to go in middle of the night

They informed me there were no rooms available upon arrival, and I missed out on all other options. It was a disappointing experience.

The area outside felt very shady. A lot of homeless hung out by the dumpster outside. My adult son got offered ***** for a water bottle when he was gather them from our vehicle. The room itself was okay if you need a cheap place to stay.

Very disappointing I hate giving it such a poor rating, as the room was fine, the bed was comfortable, and there was a lovely park to walk to nearby, but there was definitely a lack of communication. They sent me an email telling me there were no toiletries so be such to bring my own shampoo, conditioner, toothpaste, etc. What they didn't tell me was that despite the kitchenette, they did not provide cookware, utensils, dishes or a coffee pot. I have never stayed at a place with a kitchenette that didn't provide at least a few basics. Only one of the outlets in the kitchen worked. There was no dish soap or scrubbers, no drain plug in order to wash dishes, and no trash bags or waste paper basket any where. The bathroom had one bath towel, a bathmat, three wash cloths, and no hand towels. The bathroom sink did not drain properly. When I brushed my teeth at night, I had to let the water sit and slowly drain out by morning. The internet was very unstable, as my laptop kept reminding me, and I ended up missing part of the online seminar I was there to take part in.