科倫坡金斯伯裡飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for your lovely review. We’re delighted you enjoyed the festive atmosphere, live performances, and our welcoming service. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay.Warm regards,Team Kingsbury

住宿方回覆: Dear Valued Guest,Your feedback is greatly appreciated. We’re delighted you had a positive experience with us and look forward to welcoming you back.Warm regards,Team Kingsbury

住宿方回覆: Dear Valued Guest,Thank you for your review. We’re delighted to hear that you enjoy staying with us during your business trips and that our service meets your expectations. We look forward to welcoming you back on your next visit.Warm regards,Team Kingsbury

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We truly appreciate your loyalty over the years. It’s a pleasure to have you with us, and we are committed to ensuring each stay is as comfortable and memorable as the last. We look forward to welcoming you back soon.Warm regards,Team Kingsbury

住宿方回覆: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that you enjoyed our pool, rooms, and the overall hospitality of our staff. It’s wonderful that you loved the breakfast buffet and had an excellent dining experience at the Steakhouse.However, we sincerely apologize for the delay in your room’s readiness. This is certainly not the standard we aim to provide, and we will look into improving our check-in processes to avoid such delays in the future.We truly appreciate your kind words and hope to welcome you back soon for a seamless stay and another wonderful experience.Warm regards,The Kingsbury, Colombo Team

住宿方回覆: Dear Hafiz,Thank you for your kind words. We’re pleased you enjoyed your stay and we look forward to welcoming you again soonWarm regards,Team Kingsbury

住宿方回覆: Dear Amila,Thank you so much for your kind words. We are thrilled to hear that you had a wonderful experience with us and enjoyed the cleanliness, service, and variety of our breakfast offerings. Our team is committed to ensuring a comfortable and enjoyable stay for all our guests, and it's great to know that their efforts made a positive impact on your visit.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay, whether for business or leisure.Warm regards,The Kingsbury, Colombo Team

住宿方回覆: Dear Valued Guest,Thank you for your kind feedback and for appreciating our team’s service. We look forward to creating another memorable experience for you in the near future.Warm regards,Team Kingsbury

住宿方回覆: Dear Miran Dabare,Thank you very much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the cleanliness of our rooms, the delicious food, and the service provided by our team.We also appreciate your comment about the room condition. While we’re glad it met your expectations in terms of cleanliness and comfort, we understand the importance of maintaining a fresh and modern environment, and we’re continuously working on improvements to enhance the overall guest experience.It was a pleasure to have you with us, and we hope to welcome you back for another memorable stay.Warm regards,The Kingsbury, Colombo team

住宿方回覆: Dear Sheng,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay, from delays at check-in and check-out to the disturbances that affected your comfort. Your comments have been shared with our team for immediate review and improvement, and we regret that we fell short of expectations on this occasion.Warm regards,Team Kingsbury

住宿方回覆: Dear Mr. Leong,Thank you for sharing your feedback. We deeply regret the experience you had upon your arrival at our hotel, and we sincerely apologise for the unacceptable comment made by our staff. This is certainly not reflective of the level of service we strive to provide.We have escalated this matter to the relevant managers and Heads of Departments for immediate review and corrective action. Rest assured, this will be addressed to prevent such incidents from occurring in the future.We truly hope you will reconsider your decision and allow us the opportunity to restore your confidence in our service.Warm regards,The Kingsbury, Colombo team

住宿方回覆: Dear Chaoge988,Thank you for your kind review and perfect rating! We’re delighted to hear you enjoyed our convenient location near Galle Face, as well as your experience at the Ocean Restaurant and our breakfast buffet.Your appreciation means a great deal to us, and we look forward to welcoming you back to The Kingsbury Colombo soon.Warm regards,The Kingsbury, Colombo team

住宿方回覆: Dear Guest,Thank you for your valuable feedback. We're pleased to hear that everything was fine during your stay. We understand that the frequent events, including weddings, can sometimes make the lobby busy. We will take your comments into consideration to ensure a more comfortable and peaceful experience for all our guests in the future.We hope to welcome you back soon!Warm regards,The Kingsbury, Colombo Team

住宿方回覆: Dear Guest,Thank you for your kind feedback. We’re delighted to know that you enjoyed your stay and had a pleasant overall experience with us.We look forward to welcoming you back to The Kingsbury Colombo soon.Warm regards,The Kingsbury, Colombo team