Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko
若想要遊覽科隆,諾伊馬克特A & O 科隆飯店和旅館(A&O Koln Neumarkt Hotels and Hostels)將會是一個不錯的的住宿之選。從飯店出發,至克隆中央火車站僅有2km遠。附近很多景點,包括米洛維奇劇院、Basilika St. Aposteln和柯特·珂勒惠支博物館都離飯店不遠。
可以去飯店酒吧,舒適的環境,可供您休憩放鬆。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的壽司王(日本料理)、Gaststatte Lederer(西餐)和Brauhaus Früh Am Dom(西餐)不妨可以試試。
飯店休閒區提供了各類設施,您可以在這裡舒緩身心壓力。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
科隆展會/道依茨車站位於距離該飯店大約200m的地方。著名的景點科隆三角大樓、Kleinbahn im Rheinpark和霍亨索倫橋均可步行很短距離到達。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的溫馨感。電熱水壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境,可供休憩。飯店的健身設施有室內泳池。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
科隆希爾頓飯店坐落於科隆市中心,優越的地理位置使它成為科隆一個令人嚮往的住宿選擇。 飯店距離科隆火車總站僅有200m。在該地區觀光很容易,St. Maria Himmelfahrt、Roman Catholic Archdiocese of Cologne和Denkmal für die Gestapo-Opfer都在飯店附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。有飲水需求的旅客,飯店還為您提供了電熱水壺和瓶裝水。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。閒暇時間在飯店的咖啡廳喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Mercato Deluxe(義大利菜)品嚐下一流的推薦美食ESPRESSO MACCHIATO,Cafe Relchard(德國菜)和Al Salam(中東料理)是另外兩處不錯之選。房客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。飯店配置有會議廳,定能滿足您商務活動方面的需求。飯店會為旅客提供便捷的禮賓服務。
Na onze fietstocht in Remagen waren wij op een zondagnmiddag rond 15.30 uur bij dit hotel gearriveerd. Na onze fietsen op het voetpad voor het hotel hadden gesteld en afgesloten, hebben wij ons gemeld bij de receptie van het hotel voor de incheckprocedure. De dame die dienst had onze gegevens toch vrij snel bij de hand. Ze moest nog informeren of de kamer beschikbaar was en dat nog niet het geval. Bij het inchecken hebben wij aangegeven dat wij met fietsen waren en die gezien de drukte op straat, graag wilden binnen zetten. Blijkbaar was dat toch een probleem en zie op een licht gebiedende toon dat wij moesten plaats nemen in fauteuils nabij de receptie tot onze kamer vrij zou komen. Nogmaals gezegd dat wij graag onze fietsen wilden binnen zetten. De dame was blijkbaar niet van zins daarop in te gaan. Eigenlijk hadden wij de indruk dat ze zicht niet zo klantvriendelijk tegen ons opstelde ten opzichte van andere gasten die aan de receptie stonden. Wij hebben dus niet plaatsgenomen in de aangewezen fauteuils, onze fietsen binnen gehaald en neergezet nabij de receptie. Mogelijk vond de dame dat niet zo fijn mede omdat de plaats waar de dame onze fietsen wilde hebben helemaal vol stond met bagage.. Haar mannelijke collage van de receptie die heel wat attenter en vriendelijker was, heeft nog wat zaken wat betreft de incheckprocedure met ons afgehandeld en ons daarna begeleid naar een ruimte van het hotel waar onze fietsen veilig konden worden gestald tijdens ons verblijf in dit hotel. Wij hebben een net kamer gekregen aan de achterzijde van het gebouw uitkijkend op een binnenplaats van meerdere gebouwen van dit blok. Niet erg weinig lawaai en een goed nachtrust verzekerd. De hotel- en badkamer waren voorzien van alle benodigde faciliteiten. Dat was prima in orde. Het ontbijt in buffetvorm was ruim voldoende om onze fietstocht voor te zetten. Het spijt mij dat ik de klantvriendelijkheid van de receptioniste helaas als negatief moet beoordelen en dat is toch eigenlijk niet nodig. Overigens in de omgeving van dit hotel zijn er ruim voldoende mogelijkheden om te genieten van een drankje, een hapje e.d.
We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean
訪訪客Great hotel in a lovely quiet spot. Room was very large and at back of the hotel looking out to park/railway line. Fridge, room safe and air-con all made our stay more comfortable. We didn't eat in the hotel but did use the bar (thank you for the drinks vouchers for each day we declined the room/towels being refreshed/cleaned) and there were plenty drink options in a lovely setting. We used the kiosk shop next door on our last morning for a quick coffee/juice/toastie/pastry as we had an early start. We arrived and left from Köln Hbf and found travel to and from the hotel easy using either Christoph Str stop or Hansaring Station. It was a lovely location, and we also used the restaurants close-by 2 nights. Staff were very helpful and friendly, including storing our luggage on arrival and giving us a larger room than booked. Would definitely stay here again if visiting Cologne.
訪訪客I stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.