海伊克奧特斯坦德公寓飯店

在 Hotel Hayk 的體驗非常糟糕，首先房間裡有一股難聞的氣味。浴室的地板上有血跡，屋頂仍需要修理，尤其是在燈光處。第二間房間的地板很髒。也許我們可以給一個很好的建議：僱用清潔工！ 到了晚上，臭蟲就出來了，並且咬了我們全家。早上 6 點左右，我們的房間裡出現了一隻鴿子。鴿子在我兒子的鞋子上拉了屎。 我的最終結論是，我再也不會回到這家酒店了！我不會向任何人推薦它。德國的每間公寓或飯店都比這更好！如果你認為我誇大其詞，那你就錯了。 評論作者：Dani Jaspers

My husband and our three kids stayed 2 nights in one the apartments. After going to bed the second night we hear a sound and after a while we realise that it is a mouse!! It sits behind the desk and we can see it clearly. We call the reception and they say that there are no staff at the hotel. She then propose that we put something in front of the desk so the mouse cannot get out. After making it clear the the receptionist that our family is not sleeping in a room with a mouse my husband is told to go to the reception and open a box to find a key to another apartment. We move all our stuff and our sleeping kids and the second apartment is a lot nicer than the first one, so far so good. When we leave the hotel there is no one in the reception so we write an email telling about experience and claiming a refund. The hotel answers in a very aggressive tone that we are lying and that there is no mouse. Despite the nice location we can’t recommend anyone to stay at this hotel, the staff is rude and have no respect for their costumes.