科利爾維Bible Museum on the Square附近住宿

看了其他孟菲斯和南天地區酒店的評論後,我認爲如果我們住在該地區之外最好 - 我是對的。該地區很安靜,離一切都有點遠,但不太遠。酒店本身真的很不錯,唯一的缺點是牀有點不舒服,但我可以接受這一點,任何一天都擔心安全和清潔。大堂很乾淨,工作人員熱情友好,房間打掃得完美 - 我們沒有發現任何不合時宜或骯髒/骯髒的東西。入住後還收到Mary的短信,詢問房間是否一切都好,真的很喜歡住這裏。早餐是各種選擇,用餐區很乾淨,女士們不斷檢查,重新儲存低的物品。沒有抱怨!!!肯定會再次入住這裏!!!

We held a Family Reunion on 11/22/23-11/25/23 at the Courtyard Marriott we were able to contract with the hotel for guest rooms and meeting space. Ashley Accurri was easy and professional to work with. Our stay at the hotel and Thanksgiving catered by our family for almost 90 people went very smoothly. The hotel staff and front desk personnel went out of their way to accommodate us by booking our rooms close to the meeting space and promptly addressing all requests for service. I highly recommend this property to any group. They will treat you fairly and provide outstanding customer service. The property was newly remodeled with refrigerators and microwaves in every room. We will definitely use them again for future events.

First and foremost, the property appears aesthetically pleasing due to its newness, and the housekeeping team is doing its best. They are efficient, friendly, and always sporting pleasant smiles. The check-in process was initially smooth, with the front desk staff being friendly, smiling, and professional. However, that marked the beginning of a steep decline in my experience. Despite my simple requests, such as a few extra hangers, I endured the front desk staff's contemptuous treatment several times. Each time, they made me feel like I was making an outrageous and unreasonable demand, responding with scowls and consistently delivering rude retorts. Unsurprisingly, my pleas for hangers fell on deaf ears, and I was left empty-handed. My quest for quarters to use the Laundry Room proved equally exasperating. Each interaction with the front desk staff was met with curt and dismissive replies. Initially, I was assured quarters would be available when the manager arrived, typically around 9:30 AM. However, when I returned at 9:45 AM, I was informed that the manager was strolling the grounds. It should have been the staff's responsibility to request quarters from the manager upon their arrival, ensuring they were readily available for me. Instead, I was told to come back later. Astonishingly, even my wife received conflicting information when she made inquiries. Upon my return, I was greeted with yet another impolite response. The irony was that my clothes suffered the fate of a wet and broken washing machine. While I would typically attribute this to an unfortunate mishap, it seemed fitting given the consistently abysmal level of service I encountered. Although the breakfast itself was of excellent quality and freshness, the demeanor of the breakfast bar staff left much to be desired. Fortunately, as mentioned earlier, the hotel's novelty and cleanliness allowed for a somewhat enjoyable stay. Nevertheless, we resorted to using side doors to avoid further contact with the front desk. Lastly, there were glaring indicators that the staff needed more competence and diligence. The pool displayed a revolting shade of green, signaling negligence by those responsible. Additionally, one of the doors remained out of service, causing inconvenience. To top it off, the shower revealed a broken and empty shampoo bottle, showcasing a blatant disregard for attention to detail. Following the incident with the washing machine, I felt compelled to express my concerns to the General Manager. Unfortunately, his response indicated a sense of helplessness, despite his awareness of the issues. I genuinely pity him for his inability to rectify the situation. Moreover, I refuse to take the mistreatment personally, as I observed the front desk staff consistently subjecting other customers to similarly unpleasant experiences.

我過得很愉快。酒店的工作人員非常熱情友好。我一定會推薦在這裏住。

完美!梅勒妮太棒了!!我一定會回來的!只是希望便宜一點...但物超所值。房間乾淨,空間大。希望我能得到一個好的每週交易。美麗的酒店!早餐新鮮美味!牀很舒服!

I stayed here earlier in the month with friends. Two things dragged down my review for this hotel. First while at the hotel, they were out of a few condiments at breakfast and the attendant was out of that area socializing with other hotel staff, leaving it in need of resupplying. The other was after my stay. As a HH member, I was eligible for a points bonus which was running this fall. For some reason, the hotel gave me the bonus points for my stay, but NO points for the actual money spent at the hotel. I will have to call them or HH to get the points for the rate that I spent while there. Annoying!

我們開車走了500多英里後到達的。工作人員辦理登機手續不友好,唯一說的話是讓我看看你的身份證。然後她花了5到6分鐘在電腦上打來打去,一句話也沒說。我進來時,旁邊的一位顧客聽到我的名字,擡頭看了看預訂,然後把兩張卡片遞給仍在看她的電腦的人。所以入住很不友好,到了房間後,我們打電話要求多要枕頭。前台說他們會送上來,但我們從未收到枕頭或任何電話說不會提供枕頭。大廳很髒,地毯上有很多垃圾,似乎沒有吸塵過一段時間。浴室的門不合適,由於門把手不合適,門也未被切開以配合開口。其次,微波爐不起作用,它會運行但不會加熱任何東西。早餐很糟糕,所有的東西都是前一天剩下的,或者是煮過頭了。餅乾比磚塊硬,肉桂卷也比磚塊硬,幹了雞蛋盤,肉盤也煮了,沒有什麼可以吃的。我在任何餐廳都見過更糟的情況,餐廳提供早餐,包括房間。這是假日酒店,這是要避免的。我通常在假日酒店有好運,並且是洲際酒店集團的成員,多年來一直如此。