At 5am, the water in the room kept getting hotter. My wife took a shower first and was extremely uncomfortable. I then tried to take a shower and the water was only getting hotter to point of pain. I switched to the hand unit and splashed it off the wall to rinse myself. Called the desk, they refused to come to room. I had to go downstairs to report this. They gave me some burn cream and my wife applied it to my back. The staff was not helpful and they had no after hours management to assist. I was instructed to call at 7 am. Both the cold and hot taps in the sink were scalding hot. “Engineering” was not available per the front desk staff.
翻譯