冷水溪凱藝套房飯店 - 靠近 69 號州際公路(Quality Inn & Suites Coldwater Near I-69)

Deberían tener mas personal mas accesible con el cliente muy mal servicio

ok

The shower didn’t work and we told the desk clerk and he said it should. It didn’t. Water was nice and hot but diverter to get water to shower head was broken.

The staff was friendly and helpful. The exercise room is well stocked with an assortment of equipment to use. I think it is a good value.

Good deal for the price, beds were very comfortable. Lacking in some housekeeping areas such as hand soap and hand sanitizer in public areas.

I travel constantly and I was completely disappointed with this hotel.. no one was at the front desk for check in. I reserved a non smoking room and the room I got smelled like a ashtray.. the eggs served for breakfast were cold.. I probably should just quit. I was just disappointed

Room was spacious. Bed was comfy. Huge pool area with an arcade and play area. Very quiet hotel. I would recommend this hotel to all types of travelers. I was on business but would definitely bring my family back next time.

My biggest issue was lack of communication. We were several families wanting to hang out and have the kids swim. There were two birthday parties going on in the common area by the pool, because they rented a space and not a room they were allowed to occupy all the tables. We as guests of the hotel were not allowed to have a table until the parties were over. Again this was just not communicated to us upon our arrival. The whole point we booked with this hotel was so we could have pool side rooms and hang out as a group. We were finally able to do so but only from 7-9, this was after the party people finally left at 645p and then management told us lights out at 9pm and we had to go back to our rooms. I paid $113 to hang out as planned for 2 hours. Had I known we all would have gotten rooms some where else. On top of all that the birthday party people started a fight with us because we were “ near them” but again we had no idea we weren’t gonna be able to be outside of room hanging out until their time was over. There were other issues outside of that like no hot water, toilets not flushing and mold but we were willing to look past that because we just wanted to be able to hang out and let the kids swim. So much more happened but again just lack of communication and knowing the rules

No wifi I contacted the front desk and came to help but couldn't fix it, said she would have maintenance reset when he came in. Didn't work. NO hot water for my shower. Room shoddy.