Vijay P
2024 年 5 月 27 日
The stay was very nice and rooms are beautifully done up with top of the line amenities in the room provided for the value of money charged. Indian meal, specially South India Cuisine are excellent. Total Veg Hotel, which is the best part. Coming to the service, House keeping staff very polite and kept our room very neat and clean. But the disappointment comes when we had invited a friend for Breakfast and the treatment given by the team was extremely rude, specially from JEEVAN, who felt we were outsiders and there is no entry beyond 1000hrs. We did enter the restaurant at about 0950 and we had guest who is extremely close to your Chairman and he spoken to the Chairman's office also on the same. It was a insult that we faced from the Restaurant manager, we are now closed and no orders will be taken beyond 1000hrs. It was rude and he mentioned the kitchen is closed. We did mention to him due to rain and traffic there was a delay for our guest reaching the hotel and also the parking problem faced. Second is the extreme rude behavior of your front office staff named DURGA and we been in hospitality industry, cannot except such behavior. Rest the hotel staff are good and to mention the lady inlobby area who maintains the cleanness of both the lobby and Toilet areas, always busy with her work and ever so smiling and obliging. Her name is Jayshree
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