This is by far the cheapest place to stay in Coffs Harbour, so any review needs to take this into account. It's definitely not an upmarket place. The room was tiny, the TV remote was missing and reception didn't have a replacement, the aircon made noise but didn't cool down the room at all. The fridge was so cold that the milk I put in there was a block of ice in the morning.
That said, the room was decently clean and the bed comfortable. The location is very good too, just across the road from the major shopping area in Coffs Harbour.
If you're not expecting an upmarket place, this is absolutely value for money.
For a motor side inn, this was very good. Although close to the Pacific Highway, once we were inside our room, we could hear very little road noise. Our room was tidy, dark, had a comfortable bed and was well equipped (including a microwave). The shower was hot and powerful. Vanessa, on reception, was very helpful (with places to see, eat, etc).
The motel appears run down, the rooms are small, very dated and smell odd. The pool and gardens had not been cleaned or cared for for some time. The manager also tried to charge us more for the room than advertised when our online booking did not work despite the website saying they charge less when bookings are made directly. The atmosphere was unpleasant and was overall poor value for money.
Quiet room, 2 x QB's, suite was spacious with good quality beds, which were comfortable. We both slept well. Parking area was very hectic, fine when we booked in, but after going for a drive around the beach & the town, picking up dinner & back to the hotel, the car parks were all full. This was the only downside to our stay. Staff were very friendly on check-in & departure. If you were fit & able it was a short walk to eateries & the beach.
We have just been to Coffs Harbour stayed at this motel. We found this motel great it is across the road from the beach, quiter area, walking distance to some great food venues. Yes rooms might be older looking but they are very clean and has everything you need in them as far as a motel goes.Thank you to the new managers Mark and Donna you are amazing people 👍and so helpful nothing is an effort for these 2 people to help you. Definitely going back. Mark and Donna thank you again.
A well appointed,large ensuite room. Clean and comfortable . The location is excellent with an easy walk to the Jetty and Marina area. There are plenty of restaurants and cafes to choose from right out the door,but we chose to eat at the Hotels restaurant. The menu was great with a variety at very good prices. The staff on arrival were very helpful and friendly. Also one of the best features for us was that we were able to park our motorcycles in a locked,secure garage for the night. We will certainly stay here again.
Overall, a pleasant stay, in a beautiful location, but with a few much needed upgrades, it could be so much better. The grounds around the resort were lovely. The check in process was friendly and quick. Directions to room a bit vague. Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine, but wifi virtually non existent). Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full, over flow car park full. Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door. Very dissapointed in room on arrival. Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom, what we got was old and dated. An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water. It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests. The kitchen was fine, but had no overhead cupboards, splash back etc like in the photos on the internet. I messaged reception about my dissatisfaction with the room, but received no reply. The rest of the room was nice, and very clean. The bed and pillows were very comfortable. The views to the golf course and lake were nice, and was good to have a balcony. The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though. We did not watch TV at all, as knew Netflix etc would not work with no Wifi. The fridge was not stocked at all, apart from 1 tiny bottle of long life milk. No water, soft drink or any form of mini bar. Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail, this could be an amazing resort, but at the moment, I was very let down, especially since our room didn't match what was on the internet. Reasonably priced though.
Stayed 5 night in early May . Great place !! Very comfortable, everything we needed in room and exceptionally clean . The manager Kelly was extremely helpful and nothing was a problem for her , she made our stay very memorable . Great meals and entertainment in the Tavern . All in all a very enjoyable, friendly place to stay . Looking forward to our next visit.
Awesome place to stay. Have great TV with easy netflix signon, have nice bathroom though its a shame the spa air blowing function doesnt work but it was nevertheless still a good bath experience (in the non working spa). Easy car parking for loading/unloading and nice quite area too
AVOID AVOID AVOID!!! Dodgy, dirty and untrustworthy! but if you must stay here...Do NOT...under any circumstance...let these people record your credit card details when booking over the phone. Alarm bells should have rung at time of booking when prices kept changing. *********** was far cheaper than booking direct with the motel. Arrived and was charged $205 for the room. Asked if this was correct as was told $230 via email. The girl at reception said...”oh I dunno, I suppose”. So I paid and I said i didn't want anything more charged to our card that they had recorded upon booking over the phone (as I'd read previous reviews warning about this). Drove around to our room passing overflowing bins of dirty linen outside rooms and rubbish laying everywhere (reminded me of something out of the movies.. we should've left at this point but anyway). When we checked into the room, it was different to what we asked for but didn't see the point of questioning it as reception had been so indecisive and vague. After arrival, we used the laundry. It was full of sheets and towels for rooms. Thought it was odd we were allowed around all of this. 1hr later, i noticed a $10 fee charged to our card, when I questioned reception, was told it was for laundry. I was fine with being charged, but I'd previously asked for charges NOT to be put to our card and that i would pay cash. Asked AGAIN for NOTHING more to be charged to that card. Whilst doing laundry, the power tripped and reception said 'oh just go to the box and flick a few things, I dunno (more vagueness). Not a, ”let me fix it for you, or let me call my boss”.. .just vague and shrugging of shoulders. She just directed us to a power box that had live connections...no trip switches. Touching this would be very dangerous. Cannot believe she asked us to do this to be honest. Advised reception again the power was still off (our clothes were mid cycle in the machine) but just received more vagueness. She walked to a cupboard in reception and opened it up and asked me to look at it, where she proceeded to want to 'flick random switches', even asking me to do it!!! I said...'you probably dont want to do that, it'll turn power off to the whole place'. She then just told us to flick more switches in the laundry and move cords as much as we liked to try to get it all working...what the actual heck???? Despite all this....the next day after we checked out and were driving to our next destination, i noticed ANOTHER charge on our credit card. They had the hide to charge our card again... A THIRD TIME...this time it was for extra for the room where they had stuffed up the price. When I questioned them via email regarding the charge (as speaking on the phone was no use as reception's English was not clear enough to understand)...I got radio silence, for hours. That was until I gave up on receiving a reply, and said I would leave a detailed review instead and that I had blocked our card. All of a sudden, I received a reply and
For the price I paid, the room was huge! The balcony was also a surprise bonus. I sort of expected the traffic to be heard in the night, being located on the highway but I was able to sleep comfortably without being disturbed, and I am a light sleeper. I don't think the room needed any upgrade, it was fine the way it was. The only request I would like to make is to offer breakfast so that patrons don't have to drive out of the motel if only to get breakfast. That said, it's good that there is a toaster available for toasty brekkies. 😀 The staff are also very lovely, friendly, and helpful!
I had a stay with 2 friends traveling through. It was clean and we had 3 single beds. Not over priced. Easy to book through ***********. Check in and out was easy. It is an older motel but clean and nicely freshened up. The bathroom was a good size too. Downside for me was the bed. It was a bit on the firm side with not alot of padding on the springs unfortunately. Handy location just off the highway heard a bit of traffic noise, not far from Coffs Harbour and Mutton Bird Island.
$149.00 for a very tiny room with no air-conditioning and paper thin walls surrounded by drunken yobbos is pretty poor. Checking in was done by a highly indifferent staffer who looked like she'd rather be anywhere else and was borderline rude. The feeling was that everyone booking in was a potential criminal who needed to be treated as such. The meal was excellent and the servery and bat staff are obviously not mentored by the staff member I originally encountered. I stay in around 250 motels a year for work and will continue to call out average places. Eat here by all means but do not stay here.