「When we arrived at the hotel we were greeted with courtesy and polite service,the room was what we needed for my wife’s Disability, the food was good plenty of options really enjoyed thank you」
「Wow what can I say last minute booking so not expecting much
But as soon as you walk in the staff make you feel so very welcome even had free refreshments in reception
The lift security and your card very important on your own
Room was fabulous clean and wonderful view and lovly tribute to Newport transporter bridge
TV didn’t work but was moved with no fuss to another room
Able to sit on terrace in sun
Then evening meal was served by friendly staff
even boxed up rest of meal as do much
Bed very comfortable
Shower was a bonus not to claim into a bath to be accessible
Breakfast very good and agsin helpful staff with a smile
Definitely recommend a stay here well done to all the staff」
「This hotel was a fall back for me I’m glad I chose to go here after a disappointing hotel I arrived to originally and I should have booked here first.
Hotel is located centrally and close to local bars and shopping areas.
The members of staff I met were all lovely and very helpful!
The room was spotless.
The only issues I had was there was no shampoo just shower gel and the heating in the room didn’t get to full temp but at this time of year the heating was not a huge deal!
I stayed in room 201 so it was situated close to the lift but was far enough away to not be disturbed by the sound of it.
Will be staying here again」