Residence Inn Fort Lauderdale Coconut Creek

Dates Thursday 12/5/24-Monday 12/9/24 (Corrections) My room wasn't cleaned on Satursday Garbage was smelling all over the room, the floor were dirty since Friday until Sunday, I reported it but they waited until Sunday Evening after I said something about my room wasn't cleaned on Satursday. This morning for breakfast the bacon and the sandwiches was burned, poor breakfast.

Very nice and clean hotel with tons of space. The suite was amazing, and I had a huge desk with a nice TV that spun 180 degrees. I truly enjoyed watching the baseball games while working at the desk then being able to just turn it towards my bed. The shower temps and pressure were great. The only reason I'm giving it 3 starts not 4-5 is because the bed didn't work well for me. It's probably great for you but with numerous spinal surgeries in my past it didn't fit well with me.

We had a reservation with a 3:00p check-in. My wife and I decided to go early to do some sightseeing and visit some businesses we enjoy. Unfortunately my wife’s back was hurting and she could barely walk. We had plans that evening and also the next day that were already booked. Usually if my wife can lay down for a few hours her pain is manageable for a while. Rather than going home we decided to go to the hotel and see if we could get an early check in. If we couldn’t, we were just going to head home. At the hotel I offered to pay for an unoccupied room from the previous night in order to get us in early. No need , Rose, the wonderful employee at the front desk , went above and beyond to get us checked in early. She looked diligently for a room that was ready for us. She didn’t hesitate for second to try and get us in. Needless to say , because of Rose , our stay was saved . We have stayed in about 100 hotels over the years including many comped suites in Las Vegas at very high end properties. None of them showed us the compassion that Rose did . From now on when we travel , we travel l quite a bit, Residence Inn will be our first choice Thank you Rose, Paula & Terry Tkachuk

Adoramos O hotel é muito bom. Novo e limpo. Agradecimento especial a equipe , desde a recepção com Cauã e Florência que falam português e são super gentis, as meninas da limpeza diária , todos sem exceção foram muito prestativos e simpáticos. Ficamos hospedados por vários dias com conforto e tranquilidade. Obrigada a todos!