This is supposed to be one of the best hotels in Cochabamba. It charges as that but it’s far from it. For starters the hotel has a sort of 2 different hotels within. The “new block” which costs 50% more than much better hotels in more expensive cities in Bolivia (Los tajibos in Santa Cruz for instance) and the “patrimonial block” which costs around the price point of the better hotels previously mentioned. This last mentioned block is standing for several decades and has never been refurbished. Everything in the room is tired and failing, in room 304 the toilet is broken, the bath tub is absolutely disgusting “yellow” and worn out, the AC remote doesn’t work, there is no sound isolation and you can’t use the work desk because the chair provided won’t fit between it and the bed. To continue the nightmare they will charge you an additional 25$ for registering a second person in your room (this is highly unusual anywhere else in the world) and the breakfast service is terrible. The restaurant, Supay, used to be good but bc they parted separate ways with the chef now it is hideous. Just so you know there is a new 4 star hotel two blocks away called Catena, they charge you 30$ less per night and everything is new and better than in this over hipped, overpriced property
