科布縣Pier 1附近住宿

我丈夫在肯尼斯頓醫院,Holliday Express是唯一一家靠近醫院有空缺的酒店。我對房間,免費早餐和停車方便非常滿意。

兩張牀都很大，適合帶孩子的家庭，酒店很精緻，停車場有足夠車位，自帶高爾夫球場，早餐分自助和歐式，費用也不好，很贊！

然而,對於美元來說不錯,在凌晨345點,這輛卡車停在外面,從它發出的不敬虔的噪音中,我從睡眠中醒來,以爲有東西準備撞到建築物裏。不用說,在那之後我沒有睡太多。我立即向夜間工作人員投訴,他不會做任何事,也不會爲我睡眠的夜晚提供任何東西。不會回來。

酒店真的很乾凈，人們也很友好。利亞在旅途中特別幫助我找到了UPS交付的2個盒子。她追捕了他們，找到了他們，並確保我晚餐后回來時，她過來告訴我他們被找到了。利亞超越了職責範圍，我想公開感謝她的努力。

我們選擇這家酒店是因爲它靠近銀星小徑,這是一個非常愉快的住宿。我們在辦理入住手續時被經理熱情地讚歎,每次我們進出大樓。這是個人的觸摸,走很長的路。吃飯有幾種選擇,步行即可,這是另一個優點。房間乾淨舒適。如果我們的自行車旅行把我們帶回銀星小徑,我還會再呆在那裏。

我們住一晚,同時探望女兒和孫子。舒適的牀,淋浴間有很大水壓的漂亮大浴室。WiFi,電視,有很多頻道,微波爐,小冰箱,小沙發,咖啡桌。早餐有限。雞蛋、香腸、華夫餅、一些水果、穀類食品、煮雞蛋、咖啡、果汁和牛奶。酸奶、百吉餅、鬆餅和吐司。我們失望的是沒有游泳池。非常安靜。您可以步行到劇院的嵌套門,周圍有很多餐館。

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

酒店的工作人員非常友好，他們遇到的每個人都會向他們打招呼並詢問他們怎麼樣。但早餐菜單有限，長時間住宿的客人可能會厭倦早餐。 味道不錯

酒店不錯

不錯的新酒店。非常乾淨的早餐還可以。位置很好，有很多食物和購物中心。