科布縣Mountasia of Marietta附近住宿

還不錯，人不雜。

到了酒店前台團隊很熱情,幫我到房間超級快。酒店離Truist Park超級近。步行可以到球場,步行很舒服,因爲距離只有1英里,整個距離都有人行道。酒店周圍有很多餐館,可以吃到深夜的吃的。

We checked into the hotel and entered our room. We found toenails and dirt in the bathtub and lots of hair on the sheets and pillows. I called downstairs and the front desk employee had us come down and get another key for a second room. Entering the second room we were hit with a pungent stench. It had a strong, mildew, musty smell. I thought I was going to vomit. We also saw more hair on the pillows and sheets. It was very obvious that the sheets were never changed. I called down to the desk again. This time the young man came up to show us a third room. The third room had a mildew smell, not as bad as the other and the sheets looked OK, so I just laid in the middle of the bed waiting for this night to be over. Upon wakening we got out of there.

The 5 stars was for Kemi at The Link Cafe (Starbucks) because she gave us the BEST experience during our stay. She made our coffees for two days amd they were perfect. She is so nice and energetic that it just rubs off. Keep her, give her a raise! Otherwise, the suite was nice, the breakfast was good, and the bar had good drinks and food. Hotel location was great. You can Uber to downtown in 20 mins and not have to deal with crazy traffic. We'd stay here again.

道路建設糟糕。他們晚上都滿了。當我到達那裏時,他們說我的預訂是下週末的?我複製了我收到的電子郵件。然後她說只有1個房間。我只有2個。她終於找到了我的,最後找到了我的侄女?但是我用信用卡付了兩個房間的錢???

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

不幸的是,由於科維的這段時期,許多機構在很多領域都遭受了很大的損失。在酒店行業工作了幾年之後,我知道服務已經不像過去那樣了。不過,我期望的比行業內頂尖人物之一的最低限度要好。首先,早餐吧是一個笑話,服務員的態度有問題。早餐應該從早上6:30到早上9:30。由於選擇有限,我認爲有空的火鍋需要補充,是糟糕的生意,服務員坐在她的電話上的電腦打印區!當她終於來檢查她的站的時候,她顯然覺得我們對她不利!她大聲宣佈酒吧裏已經沒有肉了!提醒你,還不到早上8點!我基本上決定在住宿期間到街角的華夫餅屋去吃早餐。除了早餐的問題,這裏應該是“禁菸”區域。我在這裏的兩晚都有強烈的煙味。晚上安全就緒,但是,我懷疑他們甚至在試圖監控財產和進行...我在70年代初被萬豪最好的培訓,知道父子都會爲看到他們的遺產變成什麼而難過。他們倆都很“親熱”,爲家人取得的成績感到驕傲...。