霍爾加斯飯店，貝斯特韋斯特品質精選系列(Hall Garth Hotel, BW Signature Collection)

Had a lovely night very clean staff helpful

Rubbish on floor in room beside sofa presumably from previous guest, cobwebs, bedsheets although laundered were stained & dirty, sugar in one of the mugs (obviously not checked), room grubby, dust/threads/fluff all over carpets & skirting, panels falling off in bathroom, bath water luke warm, staff in restaurant uninterested, slow service, food not to standard (very salty, questionable quality as caused illness after meal). Car park very dark, muddy, pot holes. Chose to avoid included breakfast so no comment on that. Worst hotel I've experienced in years.

The staff were all lovely but unfortunately the room was cold, with condensation running down the window onto the windowsill. It was noisy. Lots of banging around the corridors. The whole place looked a bit tired. The shower was great. The staff were friendly but unfortunately, this is exactly the kind of place that is being driven under by a very efficient Premier Inn model. Again, don't blame the staff. Blame the owners for decades of underinves**ent.

Full English breakfast with gluten free sausages was delicious. Room was very clean and comfortable Building and grounds were delightful Dining in was a disappoin**ent- nothing to make this stand out Reason for choosing venue was the spa - but that’s out of order. There were very few guests as no major event on and those they did have, were placed next door to each other (heating/ cleaning efficiencies I suppose) but the walls are not that thick so you were kept awake by others TV watching.

Hotel was very clean, rooms a little dated but still nice. Food was lovely, although drinks were a little over priced. Pool area was nice and quiet and very clean. All of the staff were lovely. Over all really pleasantly surprised for the price and will definitely stay again.

Great location, potential as a hotel but rooms and food do not live up to the potential. 3 stars is about right for the price and what to expect really.

Turned up late due to delays in traffic and they just locked the hotel up and didnt answer any of the calls (hopefully no one needs to leave if theres a fire). 27 phone calls and i am 3 days later yet to receive a reply or call to my emails. Had to stay somewhere else. Overall very disapointed with the bahaviour of the hotel. We wont be staying there as a company again

Awful service avoid bcoz if you have any issue they are rude - won’t ever book here again myself so you can decide if you’d like a bad experience as such for yourself.

Service for breakfast took over an hour and wasn't worth the wait for. Room was tired and had a funny smell when walking in. Would choose a different hotel when on business in that area again.